Seasonal Greeter

Overview: The pool host is responsible for facilitating a seamless check-in experience for guests and members at all pool entrances.   Responsibilities: · Report for scheduled shifts on time and in assigned uniform. · Ensure resort guests have an exemplary experience through warm welcomes, anticipatory service and fond farewells. · Ensure all areas are clean, particularly the entrance. · Responsible for set-up and break-down of towel stations. Ensure all activity areas are well maintained and clean. · Assist Pool Guest Service Agents as needed by emptying towel bins and ensuring pool areas are free of debris and trash. · Re-stock towels and other supplies related to the operation; ensure appropriate rotation and prevent shortages. · Assist in enforcing guest-related pool policies and standards. · Enforce slide height requirements at the Splash pool. · Provide a proper wristband to all guests and members as they enter the pool deck. · Verify guest/member status of each guest upon entry. · Perform appropriate charges as needed. Utilize the point-of-sale system and run all necessary reports. Follow end of shift balancing. · Responsible for checking guests into cabanas, as well as escorting them to their assigned cabana. Communicate all arrivals to Food & Beverage team. · Request identification from guests entering Edge pool appear under the age of 30. · Be able to help guests and members with any request or know where to direct them. · Work safely and follow all Omni Safety and Loss Prevention standards. · Perform other duties as assigned by leadership.   Qualifications: · Must have a flexible schedule and be available to work weekends and holidays. · Must be at least 18 years of age. · Excellent communication skills. · Must have a flexible schedule and be available to work weekends and holidays. · High energy with a service mindset and a Can-do attitude · Conversational English-speaking abilities required.