Treasury Management Operations Assistant

Do you enjoy working behind the scenes to support clients, manage operational processes, and ensure accuracy in a fast-paced environment? The National Bank of Indianapolis is seeking a Treasury Management Operations Assistant to support our Treasury Management team. In this role, you'll provide operational and administrative support for Treasury Management services while helping deliver exceptional service to both internal and external clients. How You'll Contribute Coordinate Vault Services activities, including but not limited to, cash orders, reconciliations, and issue resolution with clients and vendors Prepare Currency Transaction Reports and assist with cash management activities Process Subject to Count tickets and support daily operational functions Monitor Remote Deposit Capture activity and review business client deposits for potential fraud concerns Review and reconcile daily operational reports, including ACH exposure, sweep activity, and exception reporting Perform secondary reviews of Treasury Management product setups to ensure accuracy and proper documentation Maintain electronic records and imaging files in accordance with departmental procedures Assist with reporting, special projects, and other Treasury Management functions as assigned Cross-train and provide backup support for Treasury Management Product Support Associates What We're Looking For High school diploma or equivalent required At least one year of administrative or operational experience; banking or financial services experience preferred Strong customer service, communication, and interpersonal skills Excellent organizational skills with the ability to manage multiple priorities High attention to detail and accuracy Ability to organize and prioritize tasks Strong computer proficiency, including Microsoft Office applications