OCC Coordinator Ramp Services - non-unionized YOW

SUMMARY The Resource Planner will join part of a centralized team of planners, dedicated to manpower utilization and optimization at all

ESSENTIAL DUTIES AND RESPONSIBILITIES Review and monitor assigned locations and PCs for manpower and overtime variances, utilizing manpower analysis data for all ground handling functions

Follow up with local management when the trend is negative and seek to formulate action plans for correction

Support selected Company locations in the provision of optimized human resource planning and staff rostering utilizing the Company’s planning software tools

Conduct “what if” scenarios to provide management information to support manpower decisions

Utilize planning software to support the Finance and Commercial Departments to support costings

Schedule and implement training on the use of Manpower Analysis (MIS) data with all local and General Managers

Establish acceptable criteria for variances and develop follow-up plans of action

Proactively identify the functionality of planning software for application elsewhere within the Company’s operations

Periodically liaise with Senior Management to discuss monthly results, problems, successes, etc

Develop communications that demonstrate support to problem locations and support to all ground services locations

Conduct ad-hoc projects as may be assigned

PERFORMANCE MEASURES All manpower planning and staff rosters deliver maximum human resource utilization within agreed-upon parameters

Planning initiatives are implemented on time

Ad-hoc projects are delivered on time and with agreed-upon and desired results

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily

The requirements listed below are representative of the knowledge, skill, and/or ability required

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

Experience needed in ground handling operations is sufficient to recognize a training institute and develop appropriate action plans to assist and support all ground handling locations

Incumbents must possess the ability to understand and analyze manpower data to recognize and prevent negative trends in manpower resource planning

Excellent communications skill is required to develop a 2- way dialogue between upper, middle, and lower management

Knowledge of the operational workplace from experience in work environments is essential to win the support and confidence of field management in achieving our common goal of effective human resource allocation and maximum productivity

Demonstrated experience in aviation ground handling operations or transportation/logistics staffing and/ or manpower planning is highly desirable

High school diploma or GED equivalent required

Must be proficient in the use of Excel, Word, and Access

Proficiency in the use of manpower analysis tools

Ability to read and interpret documents such as ground handling agreements and operating and procedures manuals

Ability to write routine reports and correspondence

Excellent communication skills in English (written and verbal)

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

Ability to deal with a variety of abstract and concrete variables

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success

We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status

Visit our website at www.careers.swissport.com to learn more about Life at Swissport

Join Swissport today and be part of a team that connects the world of aviation!