Apheresis Technician (Greenville, NC)

Position Overview  Apheresis Technicians screen and collect whole blood from allogenic donors and if applicable, autologous, directed, and therapeutic donors in accordance to departmental SOPs and regulatory standards. In addition, this role schedules, screens, and collects double red cells, single red cells, plasma donors and platelet donors with or without concurrent products by means of an automated collection system. This role continually observes the donor for potential problems and provides post-phlebotomy care for all donors. Apheresis Technicians perform quality control according to SOP and complete required paperwork. This role must have excellent customer service skills and a presentable appearance. Essential Functions Donor Scheduling: Ensures adequate number of apheresis donors are scheduled to be collected to meet inventory needs Donor Eligibility: Screens prospective donors through medical history, mini physical and testing results Donor Collection: Performs the donor health history and physical assessment according to current standard operating procedures Selects proper material for blood collection Performs venipuncture on eligible donors Sets up and primes automated collection system for automated procedures Strives to collect donor at highest possible yield Chooses appropriate collection procedure based on donor restraints and inventory needs Provides supportive care and documentation for donor reactions Strips, seals, and packs units for transport/storage Administers post-phlebotomy care Provides supportive care and documentation for donor reactions Keeps donor area stocked with required materials/equipment needed to adequately screen and collect donors Quality Assurance: Performs blood collection according to SOP, FDA regulations and AABB standards Performs and documents quality control for designated blood collection equipment Tags and reports defective equipment per SOP and if required, pulls defective equipment from service Customer Service: Greets each donor and/or donor contact in friendly professional manner Post collection, thanks each donor in appreciative manner Provides environment throughout blood drive in which the donor and/or donor contacts feel comfortable and important Maintains professional appearance and attitude at all times Miscellaneous: Participates in company sponsored blood drives and other special events Other duties as assigned or required Minimum Qualifications High School Diploma or GED Phlebotomy or related experience preferred, but will provide on the job training for acceptable candidates Valid Driver’s License with no major infractions and dependable transportation Excellent customer services skills Ability to read, understand, and follow written and verbal instructions Ability to follow SOP in a heavily FDA regulated environment Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers Ability to work with all levels and in a diverse work environment  Ability to establish and maintain effective working relationships with staff, management, and peers Physical Demands The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.    Lifting and/or pulling/pushing up to 50 pounds Standing or walking for an extended period Bending and twisting