Claims Advocate

Job Summary:
Our Legal & Claims Practice is comprised of widely-respected industry experts who work in tandem with CAC’s brokers to provide expertly-constructed insurance. As a Claims Advocate, you will proactively manage claims and achieve favorable claim resolutions for clients of CAC’s Financial Lines, Cyber, and Transactional Liability Practices, to include the following lines of coverage: public and private D&O, E&O, employment practices, cyber, fiduciary, crime, kidnap and ransom, and representations and warranties.

Duties & Responsibilities:

• Provide coverage and wording advice to clients and brokers as appropriate
• Timely and accurately report new claims and circumstances while proactively identifying potential coverage issues that may impact resolution
• Assist with obtaining insurer consent for counsel and settlements
• Assist with analysis of reservation-of-rights letters from insurers and drafting of coverage arguments
• Facilitate client meetings and conference calls with insurers
• Advocate aggressively on clients’ behalf when coverage disputes arise
• Leverage business relationships and deploy CAC executive leadership as necessary
• Maintain up-to-date records, including online file maintenance
• Work closely with producers and broking colleagues to provide claim information for business renewals, client presentations and RFPs
• Develop and maintain strong working relationships with clients and insurer claim representatives

Qualifications:

• Bachelor’s Degree required (paralegal certification or law degree is beneficial)
• 5+ years of relevant work experience required
• Risk management designations helpful (RPLU, CPCU, etc.)
• Strong multitasking & time management skills
• Excellent negotiation, communication and relationship management skills
• Strong analytical skills
• Understanding of claims and litigation trends affecting the D&O and EPL market
• Ability to engage with and present confidently to clients and prospects, as well as internally
• Ability to identify client needs and provide solutions to address those needs
• Ability to set realistic client expectations and deliver in a time-sensitive environment

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The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.