Loss Prevention Officer

Invictus Properties Inc. is seeking an experienced Full Time Loss Prevention Officer to perform security for the hotel and perimeter.  The Loss Prevention officer is responsible for the safety of the Property, Guest, and Employees. The successful candidate must be able to work a permanent night shift.

 DUTIES AND RESPONSIBILITIES

• Supports the Loss Prevention Department
• Embodies a forward-moving, highly collaborative, fully accountable and inspired positive mindset with a service focus.
• Respond quickly in the event of an emergency, notify appropriate personnel and follow safety protocol
• Follows proper key control guidelines for the property.
• Assists the facility Manager in administering fire prevention programs and emergency preparedness.
• Reports checklist for all security camera, alarmed doors to ensure that they are fully functional.
• Patrol and monitor all areas of property interior and exterior. Walk all property areas and secure any entry doors and exit doors.
• Work with all departments and managers; collaborate about how to best protect the property
• Handles complaints, settles disputes, and resolves conflicts in a professional manner
• Monitors and logs all unusual activities in and around the property that would impair the well-being of guests and employees.
• Oversees all loss prevention operations including but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee-related incidents
• Manage or assist in managing disruptive guest and / or uninvited individuals entering the hotel
• Maintains logs, certifications and documents as per our Standard Operating Procedures. 
• Must develop a strong knowledge of the hotel and local area.
• Proficient working closely with RCMP, community services, and outreach programs to continually improve the downtown experience.

 QUALIFICATIONS

• High school diploma or equivalent - trades certificate an asset
• 1 year experience in Security / Loss Prevention or related professional area (3 years preferred)
• Security certificate or license is preferred but not required
• Experience working independently
• Level 1 First Aid preferred
• Professional demeanor, positive attitude, and strong teamwork and cooperation skills
• Excellent, proven conflict management skills
• Working knowledge of facilities machines and equipment
• Adherence to clear instruction, policies, and protocol, take direction and show initiative to ensure hotel standards are maintained 
• Strong oral communication skills and solid written skills
• Solid computer skills using multiple applications
• Available for a variety of shifts (i.e., weekday, weekend, morning, evening, holidays, overnights) 
• Physically capable of pushing, pulling, bending kneeling, standing, or walking for majority of shift, and lifting up to 20 lbs
• Criminal record check is required
• Must have Class 5 License
• Must be willing to work in Kamloops, BC
• Must be legally entitled to work in Canada

WORKING CONDITIONS

• Working night shifts 
• Part-time permanent (1-2 days a week, 10 hour shifts 9:30pm to 7 am)

BENEFITS

• Extended Health Group Benefits (medical, dental, vision, life, etc.)
• Employee Assistance Program
• Travel Insurance
• Travel Perks

At Invictus Properties Inc., we’re redefining hospitality and property management—combining innovation and operational excellence to operate exceptional hotels and properties. Guided by our values of Integrity, Innovation, Collaboration, and Community, we create environments where businesses and people thrive, and guests feel truly cared for. We believe great hospitality starts with great people—and we’re always looking for passionate, authentic team members who love to collaborate. As a commercial & industrial development company, we offer a fast‑paced, supportive workplace where you can learn, grow, and be proud of what you do every day. We value respect and inclusion, celebrate initiative, and recognize potential. If you’re ready to bring your energy, ideas, and care to a team that invests in you, Invictus Properties is where you can build a meaningful career.