Busser- Chicago

The Busser is responsible for clearing, and re-setting tables. Other responsibilities include but are not limited to maintaining the cleanliness of the restaurant and assisting guests as needed. The Busser directly reports to the FOH Manager or Manager on Duty.

DUTIES & RESPONSIBILITIES:

• Clears away dishes from guests.
• Re-sets tabletops with place settings, wipes down chairs.
• Inspects and cleans carpet and other flooring when debris/liquid is detected.
• Responds to guests’ questions and makes recommendations as appropriate.
• Sets up and maintains the work including but not limited to setting up tables at the beginning or end of shift.
• Carries trays back to dishwasher, unloads, and wipes trays clean.
• Scrapes and stacks dishes. Returns dirty dishes, silverware to the dishwashing area, sorting and placing them in a prescribed area in preparation for washing.
• Stocks stations with silverware, napkins etc.
• Checks restrooms for cleanliness.
• Responds to any guests’ additional request and assists servers with their tables as needed.
• Inspects floor for debris, spills and sweeps/dries as necessary.
• Other duties as required or assigned by Management.

SKILLS & COMPETENCIES:

• Demonstrates good judgment.
• Must be pleasant, cooperative and take direction well with excellent interpersonal and communication skills.
• Exhibits and uses good manners, proper personal hygiene, positive attitude, and promptness.
• Must be able to perform under pressure in a high-volume restaurant setting.
• Must be able to interact verbally and listen attentively to guests, co-workers, and supervisors.

MINIMUM EDUCATION & TRAINING:

• High school diploma, equivalency degree or related experience preferred.

ENVIRONMENTAL WORKING CONDITIONS:

Restaurant Setting

• Must be able to stand and exert fast-paced mobility for entire shift.
• Must have a good sense of balance, be able to lift, bend, kneel, stoop, squat, push and pull.
• Must be able to frequently lift chairs, adjust tables and lift trays weighing up to 50 pounds.
• Position involves repetitive hand and wrist motion.

 

Smith & Wollensky participates in the federal E-Verify program to confirm employment eligibility of all new hires. E-Verify is an online system that allows companies to determine the eligibility of their employees to work in the United States. All new hires will be required to complete Form I-9 and successfully participate in the E-Verify process.