Director, Reverse Logistics and Supply Chain Operations

Imagine solving an $850 billion problem.

Imagine being in a role where you directly influence how ReturnPro solves returns, not just managing operations, but redefining them.

Imagine helping build a fully integrated, technology-enabled reverse logistics and ReCommerce platform, unifying distribution, refurbishment, recovery analytics, and disposition strategy into one scalable national network.

Most operations leaders manage a building.

You will orchestrate a network.

 

This Is Not Traditional Supply Chain.

While many have spent their careers optimizing distribution, fulfillment, and transportation, very few get the opportunity to go beyond a single node.

This role is not one node.

It is the entire operating ecosystem.

It sits at the intersection of:

• Distribution

• Refurbishment & light manufacturing

• eCommerce fulfillment

• Reverse logistics

• Recovery optimization

• Technology-enabled process control

This is the full gamut of supply chain, forward and reverse, integrated into one disciplined operating system.

 

What You Will Actually Do

You will not simply manage warehouses.

You will:

• Design the operating model for the future of returns

• Standardize and scale a national reverse logistics network

• Build the execution framework that converts returns into margin

• Integrate refurbishment, recovery, and resale into one unified system

• Drive operational innovation in a segment that has never had disciplined leadership

This is not maintaining a mature supply chain.

This is building one that does not yet fully exist.

 

Why This Matters

Retailers have optimized forward supply chains for decades.

Returns remain the last unsolved frontier.

They are expensive.
They are fragmented.
They are operationally inefficient.
They erode margin at scale.

We are solving a problem historically treated as a cost center and turning it into a recovery engine.

This is not incremental improvement.

This is redefining how retailers handle returns.

If you are confident in your ability to build, standardize, and scale multi-site operations in high-pressure environments, apply.

If you are looking for maintenance over transformation, this role is not for you

 

Compensation

Competitive package with a quarterly performance bonus.

• Deep multi-site operational leadership experience

• Proven ability to drive CPU reduction, productivity improvement, and margin expansion

• Strong WMS and KPI discipline

• Comfortable operating in ambiguity and building structure from complexity

• Hands-on leadership style

• This is an in-office role in South Florida

• Extensive travel between facilities is required