Job Description
Primary Responsibilities
- Assist in coordination of the daily operation and workflow
- Monitor operational data and generate reports to support the decision-making process
- Schedule and track maintenance activities to ensure equipment reliability and performance
- Receive customer work orders from the Office Manager and assign to the appropriate technicians in a timely manner
- Gather needed inventory requests from the field for orders
- Track and monitor upcoming deadlines for compliance requirements
- Ensure that hourly timecards are completed by the relevant employees at the end of each pay period
- Follow up on the satisfactory completion of customer work orders with our customers
- Manage the maintenance schedule to ensure the proper maintenance is completed in a timely manner
- All other duties as assigned
- Accuracy - Ability to perform work accurately and thoroughly
- Analytical Skills - Ability to use thinking and reasoning to solve a problem
- Attention to Detail - Ability to pay attention to the minute details of a project or task from the beginning to the end of the project/task
- Communication, Oral & Written- Ability to communicate effectively with others using both the spoken/written word
- Decision Making - Ability to make critical decisions while following company procedures
- Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards
- Judgment -Ability to formulate a sound decision using the available information
- Organized - Possessing the trait of being organized or following a systematic method of performing a task
- Problem Solving - Ability to find a solution for or to deal proactively with work- related problems
- Responsible - Ability to be held accountable or answerable for one’s conduct.
- Teamwork- Ability to work as part of a team
- Working Under Pressure - Ability to complete assigned tasks in stressful situations
- High School Diploma or Equivalent
- Intermediate skill with the Microsoft Office Suite of Software
- Ability to learn and effectively use a variety of software used in the water and wastewater space
- Strong telephone skills
