Health Service Manager, Oral Surgery Clinic, Otolaryngology Clinic and Epilepsy Clinic

Job Description

Job Description

The UW Medical Center – Harborview has an outstanding leaderships opportunity for a Health Service Manager in the Oral Surgery Clinic, Otolaryngology Clinic and Epilepsy Clinic

WORK SCHEDULE

• Day shift

• Occasional telework 2 days or less per week

DEPARTMENT DESCRIPTION

UW Medicine Ambulatory Care Services is responsible for the operational, administrative, and clinical support of outpatient clinics to achieve organizational goals in patient care, education, and research. The department oversees clinic operations, including staffing, workflows, facilities, finance, patient access, and regulatory compliance, ensuring high-quality, safety, and cost-effective care delivery.

Through a collaborative dyad model with Clinic Medical Directors and alignment with senior leadership, the department supports the integration of clinical and operational functions, advances strategic initiatives, and contributes to the achievement of UW Medicine’s Ambulatory Care Operating Plan and “Patients Are First” priorities.

POSITION HIGHLIGHTS

• Conveniently located near public transportation

• Make a difference for the patients and employees we serve

• Opportunity to provide career growth

PRIMARY JOB RESPONSIBILITIES

• Oversees daily clinic operations, patient flow, and resource utilization to ensure safe, efficient, and high‑quality care.

• Drives quality improvement, regulatory compliance, and effective use of technology and data to enhance performance and outcomes.

• Develops and manages the clinic budget, optimizing revenue, expenses, and volume to meet financial and growth targets.

• Provides strategic direction, fosters collaboration, and leads continuous performance improvement aligned with organizational goals.

• Recruits, develops, evaluates, and schedules staff to ensure a competent workforce aligned with clinic needs and compliance requirements.

• Ensures adherence to regulatory standards, documentation requirements, and audit processes to maintain clinical and operational integrity.

• Promotes a patient-centered culture by modeling service excellence and addressing patient concerns proactively.

REQUIRED POSITION QUALIFICATIONS

• Bachelor’s degree relevant to service area

• At least 3 years’ leadership experience in health care program management

• An equivalent combination of experience and education will be considered.

 Challenge. Collaboration. Compassion.

ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Become part of our team. Join our mission to make life healthier for everyone in our community.

Compensation, Benefits and Position Details

Pay Range Minimum:

$110,928.00 annual

Pay Range Maximum:

$166,392.00 annual

Other Compensation:

-

Benefits:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift:

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent):

100.00%

Union/Bargaining Unit:

Not Applicable

About the UW 

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.  

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. 

Our Commitment 

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected]. 

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.