Job Description
The System Administrator at CCBank plays a critical hands-on role in maintaining and improving the bank’s IT infrastructure across on-prem and cloud environments. This is a mid-to-senior-level role best suited for someone experienced with system health, virtualization, patching, and compliance — while still growing into strategic and architectural thinking. You’ll manage daily server and endpoint operations, lead system recovery and migrations, and support enterprise IT projects that strengthen performance, security, and user experience. This role is ideal for someone ready to evolve from reactive support to proactive leadership, gaining visibility into audits, DR, security, and infrastructure planning.
Key Responsibilities :
System Administration & Infrastructure Support
- Install, configure, and maintain Windows, Mac, and Linux-based servers and workstations. Monitor and maintain Active Directory, DNS, DHCP, Group Policy, and Microsoft 365 tenant administration.
- Manage vulnerability management, backups, and system updates across all environments.
- Manage identity lifecycle, user provisioning, and role-based access.
- Monitor system health and respond to issues.
Security & Compliance
- Support endpoint protection and other enterprise-grade tools.
- Collaborate with ISO on vulnerability management, compliance readiness, and risk remediation.
- Maintain and enforce proper access controls, security configurations, and DR documentation.
- Assist in root cause analysis of incidents and follow-through with long-term solutions.
Virtualization & Cloud Migrations
- Assist in transitioning from on-prem infrastructure to cloud-based platforms
- Support virtualization environments
- Contribute to system optimization projects, automation, and scripting (PowerShell preferred).
Project Support & Leadership
- Lead small infrastructure rollouts and assist in larger cross-functional projects.
- Manage Disaster Recovery strategy planning and simulations.
- Collaborate with leadership on future-state infrastructure needs.
- Serve as a trusted escalation point for Helpdesk Support III and Helpdesk Lead.
Documentation & Mentorship
- Document processes, SOPs, and system diagrams for use in audits, knowledge sharing, and team training.
- Mentor junior technical staff and contribute to a learning-forward team culture.
- Participate in cross-departmental communication and planning with vendors and internal partners.
Required Skills & Experience
- 3–5+ years of hands-on system administration experience in hybrid or enterprise environments
- Experience with:
- Windows Server, AD, Group Policy
- Microsoft 365 Admin Center (Exchange, SharePoint, Teams)
- PowerShell (or similar) for scripting and automation
- Knowledge of Business Continuity principles, backup validation, and endpoint security
- Strong troubleshooting skills (hardware, software, and network-layer)
- Familiarity with compliance frameworks (NIST, FFIEC, CIS) and security controls
- Excellent written documentation and communication skills
Preferred Experience
- Familiarity with vendor management and escalation coordination
- Exposure to virtualization, network segmentation, and identity federation
- Experience with audits, IT governance, and cloud adoption initiatives
Soft Skills We Value at CCBank
- Humble, hungry, and emotionally intelligent team player
- Strategic mindset with high accountability
- Strong sense of ownership and follow-through
- Professional curiosity and eagerness to learn new technologies
- Communicates clearly across technical and non-technical audiences