Back to jobs
LOGISTICS
Job Description
Account Director – B2B
Department: Client Services - Enterprise - US
Employment Type: Full Time
Location: Dallas
Description
🌍 Join Our Global Team
Gravity Global is the world’s most awarded marketing consultancy specialising in brands operating in complex markets. Led by strategy, innovation, technology, data, and creativity, we create brand-and-demand marketing programmes that drive transformational growth for our clients.
With 14 wholly owned offices across the US, Europe and APAC, and our Global Talent Hubs in emerging markets, you can build a truly global career in a rapidly scaling organisation that’s shaping the future of marketing.
At Gravity Global, we believe our people are our greatest strength. We’re a collective of creative thinkers, strategic storytellers, and data-driven innovators united by one mission – to deliver exceptional work that makes an impact. We’re growing fast – across continents and disciplines – and we’re looking for passionate individuals who want to make a difference: for our clients, our teams, and the world around us.
About the role
This Account Director leads a key technology / semiconductor manufacturing client, operating within long sales cycles, technical buying groups, and global market dynamics.
This is a media-led account with a lean, established team and high expectations.
You will step into an active environment to build on existing momentum, elevate the work, and expand the account. You bring clarity to how the account runs and strengthen both delivery and client partnership.
This is a hands-on leadership role. You are expected to lead and contribute—close to the work, close to the client, and accountable for outcomes.
Key Responsibilities
- Own end-to-end account leadership across strategy alignment, media planning, execution, and client experience
- Serve as the senior day-to-day client partner, bringing clear thinking and sound judgment
- Translate complex objectives into focused, executable programs
- Integrate media, strategy, analytics, and creative into cohesive output
- Lead programs from brief through execution, staying close enough to ensure quality and pace
- Hands on – acting as coach and co-delivery partner to teams. Ability to own end to end tactical delivery when required.
- Make fast, informed decisions to unblock teams and manage tradeoffs
- Own account financials including forecasting, scope discipline, and profitability, identify and progress organic growth opportunities
OPERATING REALITY
- Lean team: leaders are expected to lead and do
- Tight timelines and shifting priorities
- High expectations for clarity, responsiveness, and delivery
- Complex category with long buying cycles and multiple stakeholders
- Strategy must be evident in execution
- Collaboration across time zones required
PEOPLE & POD LEADERSHIP
- Lead a small, cross-functional team, setting clear priorities and expectations
- Inspire and motivate the team, creating energy and ownership
- Coach team members on thinking, delivery, and client judgment.
- Foster accountability, adaptability, and continuous improvement
- Maintain high-quality output across all workstreams
- Responsible for managing and developing the supporting account team
Skills, Knowledge and Expertise
- 10+ years in agency environments, leading media-driven accounts
- Experience in B2B technology, manufacturing, or complex categories
- Strong paid media background is a priority but integrated marketing background is also critical
- Experience growing and advancing accounts
- Ability to bring structure and clarity while building on momentum
- Comfortable in lean, high-accountability environments
- Experience owning P&L, forecasting, and scope management
- Strong decision-making and prioritization skills
- Ability to lead through presence and influence
- Bias toward action and ownership
WHAT SUCCESS LOOKS LIKE (6–12 MONTHS)
- Trusted partner to the client
- Greater clarity and consistency in how the account operates
- Clear, client-aligned POVs present in recommendations and conversations.
- Pod teams are supported, developing, and operating with focus and accountability.
- Organic growth opportunities are identified and progressed.
- Client satisfaction scores of 8.5 or higher.
- Account financials are stable, predictable, and growing.
LOGISTICS
- Preferred location: Central or Southern U.S.
- ~10-20% travel
- Flexibility outside standard hours required
CULTURE
We value teams that are supportive, grounded, and enjoy the process of building great work together while growing and changing in today’s every-demanding business environment. Egos are last, lead with integrity and collaboration.
EDUCATION
- Bachelor’s degree or equivalent professional experience required.
- MBA or other advanced degree valued but not required.
WHAT SUCCESS LOOKS LIKE (6–12 MONTHS)
- Client trust built through consistent, reliable delivery.
- Programs consistently meet aggressive SLAs.
- Clear, client-aligned POVs present in recommendations and conversations.
- Pod teams are supported, developing, and operating with focus and accountability.
- Organic growth opportunities are identified and progressed.
- Client satisfaction scores of 8.5 or higher.
- Account financials are stable, predictable, and growing.
💫 What We Offer
While specific benefits may vary by region due to cultural norms, all team members at Gravity Global can expect a supportive, inclusive, and rewarding environment designed to help you do your best work and grow your career.
Key aspects of being part of the Gravity Global community:
- 💰 Competitive Reward & Pay – we recognise and value your contribution with fair and competitive rewards aligned to local market practices, designed to celebrate excellence and support long-term success.
- 🚀 Career Growth & Development – we believe development is ongoing, not annual. Through our Continuous Performance Management (CPM) process, which includes regular feedback and coaching, we help you refine your skills, celebrate your achievements, and plan for future success enabling you to reach your full potential.
- 🤝 Collaboration – be part of a cross-functional, global team that values sharing insights, ideas, and best practices to drive collective success.
- 🎓 Professional Development – we invest in you through ongoing training and learning programmes designed to expand your expertise and confidence.
- 🌴 Work-Life Balance – while we expect dedication to client success, we also value your wellbeing, offering flexible working arrangements and plentiful paid time off.
- 🎉 Community & Recognition – we celebrate our people through social and team-building events, recognise length of service and life milestones, and appreciate individual contributions through our Gravity Gratitude ‘kudos’ recognition programme.
- 👨👩👧 Family Support – we understand family matters and our people benefit from family-friendly policies such as parental leave, and access to wellbeing resources to help you balance work and family life.
- 🌱 Purpose & Belonging – we are committed to Environmental, Social and Governance (ESG) principles, fostering a workplace where positive impact matters. Our people are encouraged to get involved in employee resource groups that champion wellbeing, sustainability and culture.
Important Disclosure:
At Gravity Global, we believe in recognising every team member’s contribution. Your total rewards package – including salary and benefits – will align with country specific labor laws and our company policies. We’ll walk you through all the details during the offer stage.
Gravity Global is an equal opportunities employer and we do not discriminate on the basis of sex, race, religion, age, sexuality, disability and other protected status as required by applicable law.
If your experience doesn't align perfectly with the job criteria, but you meet some of the criteria and are excited about the role and Gravity, please don't be put off applying! We would encourage you to apply for the role as you may be just the right person for this role or other roles.