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Job Description
Job Id:
460
# of Openings:
1
Head and Neck Associates of Bay County, P.A. is seeking a talented full-time Surgical Coordinator for a fast-paced otolaryngology surgeons office. We are looking for a coordinator with experience in the medical field who thrives on challenges and working with the public. As the surgical coordinator, you will act as the vital liaison between patients, surgeons, hospitals and insurance providers. You will manage all administrative and logistical aspects of a patient's surgical journey, including scheduling procedures, verifying insurance coverage, gathering medical clearances, and ensuring the patient is prepared for surgery.
Job Duties:
- Scheduling & Coordination: Book operating room time, pre-operative appointments, and post-operative follow-ups with surgeons and hospitals.
- Insurance & Billing: Verify patient insurance benefits, secure prior authorizations, and educate patients on their financial responsibilities (co-pays and deductibles).
- Pre-operative Prep: Ensure all necessary medical charts, lab results, and physician clearances are complete before the surgery date.
- Patient Communication: Instruct patients on pre-surgery preparations (fasting, medication changes) and post-operative recovery expectations.
- Liaison Duties: Serve as the central point of contact for patients, surgeons, hospital nurses, and medical equipment vendors.
- Calendar Management: Maintain and adjust surgical calendars to accommodate emergencies or unexpected scheduling changes.
Qualifications and Requirements:
- Education: High school diploma or GED equivalent required, associate degree preferred.
- Experience: 2+ years of administrative or scheduling experience in a medical office or clinical setting preferred.
- Technical Skills: Proficiency with Electronic Medical Records (EMR) software and basic Microsoft Office applications.
- Knowledge: Strong understanding of medical terminology, medical insurance processes, and HIPAA regulations.
- Soft Skills: Exceptional customer service, high organizational abilities, strong attention to detail, and the ability to multitask in a fast-paced environment
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