Testing Manager, Client Integration and File Testing HUB, GSCs

Provide smooth project delivery through successful SIT/UAT/PVT tests and handover to client service support teams, while providing excellent client satisfaction and end-to-end experience. Applicant should have 5 - 8 years of experience working in industry operational / client facing roles Proven relevant work experience in supporting client integration and file testing, client connectivity solutions, liquidity & payment solutions, or similar functions in the financial services industry Proven ability of delivering superior customer service, effective and flexible solutions. Proven ability of data analysis, project management with excellent planning, organizing and execution skills. Excellent interpersonal, verbal, and written skills with ability to interact and build relationships with internal and external stakeholders at all levels. Excellent understanding of banking channels including HSBCnet, Connect, SWIFT and APIs Proven experience of operation transformation support for productivity or service quality driven with positive outcome. Good Understanding of various connectivity protocols and encryption. Knowledge of file and messaging flows Quick learning ability on payment file/message formats such as ISO 20022 XML, Dynamic CSV, Nacha, SWIFT MT Messages etc. Ability to have domain knowledge on Enterprise Resource Planning (ERP) / Treasury Management System (TMS), APIs and mobile app development