Job Description
Who We Are
At JD.com, also known as JINGDONG, everything begins with a bold idea and the drive to make life smarter, faster, and more connected. What started in China has grown into one of the world’s most trusted technology and supply chain ecosystems, serving over 700 million customers. From retail and logistics to tech, property, and beyond, we’re all about innovation that actually makes a difference.
Our Global Reach
JD.com is expanding worldwide through a digitally intelligent, cross-border supply chain and world-class logistics network. With platforms like Joybuy connecting trusted products to customers everywhere, our teams stretch across China, the U.S., Europe, APAC, the Middle East, and beyond. Every year, we welcome over 20,000 students and graduates into our business, showing our commitment to young talent and the fresh ideas that drive our future. Join us and contribute to global projects from day one.
Learn more about who we are and what we do: https://corporate.jd.com/
What We Offer
We believe great ideas can come from anywhere, and often, they come from you. As an intern or graduate at JD.com, you’ll work on meaningful, hands-on projects, learn from talented colleagues across our global network, and grow in a supportive, fast-paced environment designed for development. With competitive compensation, great office locations, and a people-first culture that champions continuous learning, you’ll have everything you need to thrive and kick-start your career.
About Our Program
You’ll be joining the JD Vanguard (JDV) Graduate Program, our frontline leadership pathway for the next generation of supply chain talent. Over the course of a year, you’ll take on real projects, build technical and people-leadership skills, and learn how JD Logistics operates at a global level, with the opportunity to extend and continue your journey.
1. Picking & Order Fulfillment: Execute picking and verification tasks per JIT wave plans and system directives, ensuring optimized picking routes, accurate inventory counts, and timely order fulfillment to enhance picking efficiency.
2. Packaging & Quality Assurance: Pack and label goods according to standards, ensuring secure packaging and clear information to minimize transit damage. Promptly address anomalies (e.g., damaged, out-of-stock items) to maintain outbound quality.
3. Loading & Handover Coordination: Collaborate with couriers or transport teams for package loading, verifying quantities and flow details. Ensure logical loading sequences and accurate handovers, resolving issues to maintain outbound process fluidity.
4. Standardized Operations Execution: Adhere to outbound process standards (e.g., storage management, picking priorities). Participate in on-site optimizations, suggesting efficiency improvements. Enforce safety protocols to prevent injuries and equipment damage, enhancing operational compliance.
5. Data Reporting & Exception Handling: Document operational metrics (e.g., picking volume, packing times), promptly reporting process gaps or equipment malfunctions. Assist in managing order exceptions (e.g., address changes, urgent orders) to ensure smooth outbound operations.
At JD.com, we are committed to creating an inclusive workplace where every voice counts and every talent belongs. We are proud to be an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, age, veteran status, or any legally protected characteristic.
Ready To Apply?
Don't leave yourself wondering 'what if'. Hit apply and see where your curiosity can take you at JD.com