Lead Account Manager, Dedicated Success
Job Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Lead Account Manager, Dedicated Success in the United States.
This is a senior, customer-facing leadership role focused on managing and expanding high-value client relationships while driving post-sale success across a strategic portfolio of accounts. You will own the full customer lifecycle experience, including onboarding, implementation, adoption, retention, and renewal for key enterprise customers.
In addition to individual account ownership, you will play a leadership role within a dedicated success team, supporting coaching, mentoring, and escalation management.
The role sits at the intersection of customer success, sales strategy, and cross-functional execution, requiring close collaboration with product, marketing, operations, and technical teams.
You will act as a trusted advisor to customers, helping them maximize product value while identifying growth opportunities within their accounts.
This position offers high visibility, direct impact on revenue retention and expansion, and the opportunity to shape team performance and best practices.
It is ideal for a relationship-driven leader who thrives in a fast-paced, data-informed, and customer-obsessed environment.
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Lead Account Manager, Dedicated Success in the United States.
This is a senior, customer-facing leadership role focused on managing and expanding high-value client relationships while driving post-sale success across a strategic portfolio of accounts. You will own the full customer lifecycle experience, including onboarding, implementation, adoption, retention, and renewal for key enterprise customers.
In addition to individual account ownership, you will play a leadership role within a dedicated success team, supporting coaching, mentoring, and escalation management.
The role sits at the intersection of customer success, sales strategy, and cross-functional execution, requiring close collaboration with product, marketing, operations, and technical teams.
You will act as a trusted advisor to customers, helping them maximize product value while identifying growth opportunities within their accounts.
This position offers high visibility, direct impact on revenue retention and expansion, and the opportunity to shape team performance and best practices.
It is ideal for a relationship-driven leader who thrives in a fast-paced, data-informed, and customer-obsessed environment.