Bartender (Foreign Workers Recruitment )
Job Description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A secluded oasis at the edge of an idyllic lagoon! On the east coast of Mauritius, lapped by turquoise waters perfect for water sports, our relaxing Resort is filled with lush greenery and dramatic views everywhere you turn. Each stylish villa and residence feature its own private garden and pool – just like the home for the Resort’s resident giant tortoises. After a day exploring the Indian Ocean or playing unlimited golf at both our Ernie Els-designed course and Bernhard Langer signature course, unwind at our award-winning Spa and raise a glass at one of our exciting dining venues. Mauritius is teeming with opportunities for your next day’s adventures. This beautiful resort opened in October 2008, and has 90 one-bedroom villas, 1 Presidential Suite, 45 two-to-five-bedroom residential villas, 5 stunning Food and Beverage venues in addition to managing an off-property beach bar/restaurant, an award-winning over water Spa, 2 tennis courts and a fitness center.Job Responsibilities
General
Is directly responsible for the day to day key processes in his/her area of work
Where applicable, acts as shift leader; leads and motivates colleagues by example and promotes teamwork
Assumes training responsibilities when required; demonstrates a high degree of standards awareness
Actively offers operational, employee and customer (internal and external) related feedback to management
Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule
Adheres to the hotel's code of conduct and grooming & hygiene standards
Is seen as working hands-on, assists colleagues in crunch times; Walks the talk
Actively participates in briefings and meetings; facilitates communication between employees and management
Maintains a clean and orderly work area and promotes a safe working environment
Performs any other cognate duties as and when required
Departmental
Supervises “mise-en-place” to ensure readiness of Bar to accommodate guests.
Supervises activities of the Bartenders and Bar Waiters to ascertain a smooth and efficient service.
Monitors the quality and quantity of supplies received from the Storekeeper to ensure comformity to the requisition list.
Supervises the Bartender during stock taking and assists the Bar Manager in making inventory of glassware and furniture.
Provides genuine hospitality and recognition, engages in guest interactions in a sensitive and appropriate manner, creates personalized experiences; is seen as actively developing a network of regular guests
Takes ownership of guest concerns and requests and acts decisively to ensure guest satisfaction when glitches occur
Conducts daily briefings in the absence of management; assigns shifts and duties to junior colleagues; assumes the responsibilities of the Assistant Manager in his/her absence
Inspects and ensures the work area is in good physical repair; reports defects and ensures timely rectification
Performs accurately all end of shift reports, strictly adheres to cashiering and internal accounting procedures
Assigns opening, closing and side duties to colleagues and ensures completion of tasks
Conducts routine maintenance and restaurant housekeeping inspections, operating equipment inventories; submit reports and recommendations
Special Requirements
Higher school certificate and technical education in Hotel Management.
2 to 3 years of working experience in a similar position in a 5-star Hotel/ Resort
Good leadership and communication skills.
Possess organisational Ability
Fluent in English and French
Computer literate
Compliance Policies
Grooming Policy
Confidentiality Agreement
Policy Against Harassment
Electronic Systems Policy
Code of Business Conduct and Ethics
Employee Handbook Acknowledgement