Job Description
Key Responsibilities:
- Conduct a training need analysis with the help of Training Manager.
- Devise and communicate a monthly and weekly departmental training plan and actively schedule team members for F&B Training.
- Ensure that a comprehensive and up-to-date F&B manual, as well as F&B policies & procedures and task breakdowns are available and that every team member receives a personal copy.
- Coordinate that every new team member receives F&B orientation and has absolved their training check list within the first week of employment.
- Ensure that training attendance per team member is documented.
- Communicate and train on F&B standards and policies and procedures.
- Maximize employee productivity and morale w ithin the store and consistently maintain discipline within the F&B guidelines and local regulations.
- Research and design new training programs.
Presentation and Management:
- To ensure new joiners will practice the correct stock package and required stock levels to maximize sales potential.
- Ensures high standard of visual merchandising and maintenance amongst all staff.
- Effectively communicates any changes in stock or store layout to all members of the team.
- Ensure that each member follow the retail standard.
- Maintaining the back store operation and replenishment of the merchandise. Health & Safety
- Uses or wears personal protective equipment or clothing as required.
- Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.
- Knows, understands and follows safe work practices and procedures.
- Ensures restaurant has a health and safety program in place.
- Takes responsibility to ensure that team members are made aware of any hazards and that proper training is completed and documented.
- Conducts regular workplace inspections.
- Responds to and corrects unsafe acts and conditions.
- Reports work-related injuries and illnesses to the appropriate internal and external authorities.
- Performs accident investigations for all work-related injuries and illnesses.
- Enforces employee compliance in regard to the restaurant’s health and safety policies and procedures.
- Initiates performance counseling and takes disciplinary actions for non-compliance in matters related to health and safety.
- Keeps the Area Manager and Sales Operation Manager inform on any conditions or practices that may pose a hazard to employees.
- Makes recommendations for improvement to the store’s health and safety practices and program.
