Recreation Attendant - FEC PT

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

Welcome to The Dellshire, a distinctive pre-build property in the Pyramid Global Hospitality portfolio. Set to open in the Spring of 2026, this themed resort will feature a design unlike any other, offering a unique setting for future hospitality professionals. Dellshire Resort, an independent four-star destination resort, is nestled in the scenic beauty of Wisconsin Dells. This is a rare opportunity to shape and elevate the positioning of a unique property known for its immersive guest experiences, natural surroundings, and Midwestern hospitality.   As The Dellshire moves through development, future team members have the opportunity to be part of the launch of something truly special. As part of the Pyramid Global Hospitality family, you’ll join a people-first culture that values collaboration, growth, and exceptional service. If being part of a one-of-a-kind opening excites you, we invite you to join our Pyramid family and apply today.

What you will have an opportunity to do:

Recreation Attendant – Family Entertainment Center

Dellshire Resort
Where imagination, wonder, and togetherness come to life in extraordinary style.

Shape your success in a place built for unforgettable experiences.
At Dellshire Resort - a world-class, medieval-inspired destination where technology meets timeless adventure - you’ll join a team dedicated to awakening imagination, wonder, and connection.

The Recreation Attendant (Family Entertainment Center) is responsible for creating a fun, engaging, and safe environment for all guests within Dellshire Resort’s Family Entertainment Center (FEC). This position supports the daily operations of the arcade, attractions, and interactive game zones by providing exceptional guest service, maintaining cleanliness, and ensuring smooth operation of all equipment. The Attendant contributes to the resort’s overall mission of delivering memorable, family-friendly experiences that combine luxury, adventure, and connection.

Why You’ll Love Dellshire

• Be part of a resort that blends luxury and adventure into a storybook setting.
• Work with a team that values creativity, collaboration, and connection.
• Experience professional growth in a dynamic, pre-opening environment with room to make your mark.
• Competitive pay
• Comprehensive health, dental, and vision coverage
• Paid time off and holidays
• 401(k) with employer match
• Associate recognition programs
• Exclusive discounts and family perks
• Free employee meal daily

What You’ll Do

• Greet guests warmly and provide information on attractions, games, ticketing, and safety procedures.
• Assist guests with gameplay, ticket redemption, and prize selection in a professional and enthusiastic manner.
• Monitor activity areas to ensure guest safety and compliance with all FEC rules and operational guidelines.
• Operate and maintain arcade machines, virtual reality attractions, and other entertainment equipment.
• Perform light troubleshooting or resets on malfunctioning machines and promptly report maintenance needs.
• Maintain cleanliness and organization of all FEC areas, including gaming zones, seating areas, and redemption counters.
• Assist with cash handling, token or card transactions, and POS operations.
• Support the setup and execution of private parties, special events, and group programs within the FEC.
• Replenish redemption inventory and monitor supply levels.
• Engage with guests to enhance their experience, promoting other resort amenities and activities.
• Ensure all safety, sanitation, and guest service standards are consistently maintained.
• Assist with opening and closing procedures, including inspection and inventory tasks.

What are we looking for?

Who You Are

• Previous experience in an entertainment, arcade, theme park, or hospitality environment preferred.
• Strong interpersonal and guest service skills with an outgoing, energetic personality.
• Ability to multitask in a fast-paced environment while maintaining professionalism.
• Basic technical or mechanical aptitude to operate and troubleshoot machines.
• Cash-handling or POS experience preferred.
• Must be at least 16 years of age (18+ preferred).
• CPR and First Aid Certification required (or ability to obtain prior to start).
• Flexible schedule required including evenings, weekends, and holidays.
• High school diploma or equivalent required.

Join us in creating something extraordinary.
Apply today to bring your passion for hospitality to Dellshire Resort—where every activity tells a story, and every story begins with you.

Dellshire Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.

Pyramid Global Hospitality is an Equal Opportunity Employer

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Compensation:

$16.18

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$16.18

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.