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Job Description
- Define, own, and articulate the comprehensive services and transformation strategy for a specific customer portfolio, partnering directly with the corresponding Sales leadership.
- Architect the end-to-end customer services journey, managing the entire services lifecycle from qualification through contracting and creating proposals; leveraging a value services approach to accelerate cloud adoption.
- Translate complex customer business goals into a defined services roadmap, scope the required professional services work, and orchestrate the engagement of the right delivery resources (Professional Services Organization and Partners).
- Cultivate and maintain strong executive relationships across the customer portfolio, acting as a trusted advisor and thought leader on Google Cloud's service offerings and transformation capabilities.
- Drive the successful execution and governance of signed Professional Services engagements to ensure timely project delivery, consumption acceleration, and achievement of expected business goals.