Infrastructure & Cloud Operations Manager

IT Infrastructure & Cloud Manager Location: Cork Department: IT Type: Full-time, Permanent At Laya Healthcare, we are committed to delivering secure, innovative, and reliable technology solutions that support our members, employees, and business operations

Our IT function plays a critical role in enabling digital transformation, maintaining operational resilience, and ensuring the highest standards of security and performance across all systems

As we continue to enhance our infrastructure and cloud capabilities, we are now hiring an IT Infrastructure & Cloud Manager — a key leadership role responsible for shaping and delivering our infrastructure strategy, managing cloud platforms, and ensuring the stability, scalability, and security of our technology environment

This is a unique opportunity to lead critical technology initiatives, drive modernisation, and play a central role in supporting a high-performing, future-ready organisation

About the Role The IT Infrastructure & Cloud Manager will lead the strategy, delivery, and ongoing operation of Laya Healthcare’s infrastructure and cloud platforms

You will ensure secure, scalable, and highly available systems that support business operations and transformation initiatives

This role requires strong leadership, technical expertise, and stakeholder engagement skills, along with the ability to operate effectively in a fast-paced, regulated environment

What You’ll Be Doing Infrastructure & Cloud Strategy & Delivery • Develop and execute infrastructure and cloud strategies aligned with organisational goals and digital transformation initiatives. • Lead cloud transformation programmes, focusing on optimisation, modernisation, and automation. • Manage hybrid cloud environments across platforms such as Azure, AWS, and Microsoft 365. • Ensure high availability, resilience, and performance across servers, storage, network, and virtualisation platforms

Leadership & Team Management • Lead, coach, and develop a team of infrastructure and cloud engineers across project and operational activities. • Drive a high-performance culture with a focus on continuous improvement and skills development. • Manage budgets, cost forecasting, and optimisation through FinOps practices. • Oversee vendor and partner relationships, including cloud providers, MSPs, and technology suppliers

Security, Governance & Compliance • Partner with IT Security to implement robust security controls and support Zero Trust architecture. • Ensure compliance with regulatory requirements, internal policies, and data protection standards. • Maintain cloud governance, identity management, and security best practices across all environments. • Oversee backup, disaster recovery, and business continuity planning and testing

Operational Excellence • Lead incident management, root cause analysis, and continuous service improvement initiatives. • Establish and monitor KPIs, SLAs, and performance metrics across infrastructure services. • Implement automation and Infrastructure-as-Code to improve efficiency and reduce manual effort. • Ensure effective monitoring, alerting, and reporting across all systems

Stakeholder Engagement & Collaboration • Collaborate with senior leadership and cross-functional teams to align IT infrastructure with business needs. • Provide regular reporting and insights on performance, risks, and strategic initiatives. • Contribute to enterprise architecture and future-state technology design. • Represent IT infrastructure in vendor engagements and strategic technology discussions

About You Essential • 7+ years’ experience in IT infrastructure, cloud, or security roles, with at least 3 years in a leadership position. • Strong technical expertise across cloud platforms (Azure, AWS), Microsoft 365, and infrastructure technologies. • Experience managing complex IT environments including networking, virtualisation, and security systems. • Excellent leadership, communication, and stakeholder management skills. • Strong analytical and problem-solving capabilities, with experience managing major incidents. • Proactive, solutions-oriented approach with strong attention to detail

Desirable • Experience with cloud governance, DevOps, and Infrastructure-as-Code practices. • Knowledge of security frameworks and tools (SIEM, EDR, vulnerability management). • Experience with Microsoft technologies including Entra ID, Power Platform, and data governance tools. • Relevant certifications (e.g., Azure, AWS, VMware, Cisco, ITIL)

Why Join Laya Healthcare

At Laya, taking care of our people is just as important as taking care of our members

You’ll enjoy: • Health insurance from day one • Hybrid working options • Competitive salary and annual bonus • Pension contributions • Generous maternity, paternity & adoptive leave • Continuous learning & career development • Access to wellbeing programmes and onsite gym facilities (where applicable) • A culture that values innovation, collaboration, and continuous improvement If you’re passionate about technology leadership and want to play a key role in shaping a secure, scalable, and future-ready IT environment, we’d love to hear from you

Apply today and help us power the future of healthcare at Laya Healthcare.