Patient Navigator Ambulatory I

The Ambulatory Patient Navigator I supports coordinated, patient-centered care across the ambulatory Primary Care network through patient outreach, navigation, care coordination, and transitional care support activities. The role supports Advanced Primary Care Management (APCM), Transitional Care Management (TCM), preventive care initiatives, chronic disease management, referral coordination, and care gap closure workflows. It is designed to improve patient outcomes, continuity of care, quality performance, and patient experience. The Ambulatory Patient Navigator I collaborates with providers, nursing, operations, and interdisciplinary teams to support value-based care initiatives and Patient-Centered Medical Home (PCMH) objectives.

Education
- High School Diploma or equivalent required.
- Associate’s degree in Healthcare Administration, Public Health, or related healthcare field preferred.

Certifications
- Completion of Medical Assistant Program OR valid/active CMA Certification preferred.

Experience
- Minimum one (1) year of experience working in healthcare, ambulatory outpatient practices, patient access, care coordination, EMS or related field preferred.
- Experience working within an electronic medical record preferred.

Knowledge, Skills, and Abilities
- Strong communication and interpersonal skills.
- Strong organizational and customer service skills.
- Ability to manage multiple priorities in a fast-paced ambulatory environment.
- Ability to work collaboratively within interdisciplinary teams.
- Knowledge of ambulatory workflows, patient navigation, and value-based care initiatives preferred.
- Bilingual abilities preferred based on practice needs.

St. Joseph’s Health is recognized for the expertise and compassion of its highly skilled and responsive staff. The combined efforts of the organization’s outstanding physicians, superb nurses, and dedicated clinical and professional staff have made us one of the most highly respected healthcare organizations in the state, the largest employer in Passaic County, and one of the nation’s “100 Best Places to Work in Health Care”.

Benefits Eligibility: (Full-time and Part-time Employees-over 20 hours a week)

• Competitive salary*
• Robust benefits with health, dental, Rx and vision plans
• 403b retirement plan options with company match**
• Health & Wellness*
• Non-Profit Health System – eligible for Federal Student Loan Forgiveness
• PTO, and paid holidays
• Tuition reimbursement
• Employee Assistance Program
• LTD : Long Term Disability
• Life Insurance Options
• Onsite Day care Program

*Available for Per Diem Employees and Part-time Employees working under 20 hours per week.

**403b Company Match not applicable for Per Diem Employees and Part-time Employees working under 20 hours per week.

Pay transparency: St. Joseph’s Health provides a salary range to comply with New Jersey Law. The rate of pay for each position will be determined based on a variety of factors including the candidate's relevant experience, qualifications, skills, etc.” The salary range does not include incentives, differential pay or other forms of compensation.