Job Description
Where will you be in the organization
The team Within the IT Services organization, Modern Device teams belong to the Workplace and Network Products division
Modern Device teams are responsible throughout the entire life cycle of device product line: design, build transition, operations, support, continuous improvement, entities onboarding and decommissioning
Additionally, Modern Device will develop and maintain Product Line strategic vision and roadmap considering evolving user needs and market trend analysis making sure to drive the change
Endpoint Platforms (Intune and SCCM) Expert will form part of the Endpoint Platform Management team within Modern Device supporting the different products: Windows Basic, Windows Edition, Mac Edition, Mobile Edition achieve their goals by offering top of the class platforms
About the job Job purpose Endpoint Platform team manages 4 different platforms located in different Data Centres both in Europe and Asia
The infrastructure amongst the three SCCM platforms has over 220 servers and Intune is 100% cloud based
Endpoint Platforms manage over 120 thousand devices AXA entities in four different regions: North Europe, South Europe, Mid Europe and Asia
The Intune/SCCM Expert’s position requires extensive knowledge on both of the products and will contribute to the architectural design, consolidation and operational activities as required
The position is required to have focus of supporting and improving existing Intune/SCCM environments recommending and implementing policies and standards and ensuring adherence to security procedures
He/she will be responsible for working with multiple teams researching solutions, designing, implementing and documenting the different options
He/She will be required to provide clear leadership skills and will diagnose, resolve and document problems and analysis in a timely and accurate manner whilst ensuring maximum quality of service
The position will be required to work with and mentor other team members and provide managers with status reports as well as providing assistance, training and support to members of other product lines
Candidate should have Server Systems Administrator experience in providing Windows Desktop application deployment solutions and support in very large environments as we have in AXA
He/she will analyze, optimize, and integrate applications and services providing expertise for numerous core Microsoft systems & enterprise infrastructure technologies
Position is required to lead research and develop new technology, tools and scripts to support desktop computing
Extensive knowledge and/or prior experience with standard software package and patch deployment methodologies like Ivanti, Adaptiva or 1E, PatchMyPC and Beyond Trust will also be required under standard change control processes within large size corporations
The internship position will support senior team members with the activities above and will contribute to different projects
In addition, he/she will be included in our agile organization and will participate to all the ceremonies
Expected skills & experience We are looking for someone with the following skills: Technical skills Bachelor's Degree in Information Technology related field, or documented equivalent experience Thorough understanding of Active Directory; including replication, GPO and DNS
Expert knowledge of Microsoft SCCM and Intune
Extensive knowledge of Windows operating system patching, enterprise class desktop hardware and software such as Windows 10, Mobile Device OS and antivirus
Asset management and inventory
Strong understanding of TCP/IP networking for LAN and WAN
Strong understanding of enterprise anti-virus solutions, endpoint data protection, and encryption
Advanced knowledge of registry, permissions, and drivers and software required
Soft skills / transversal skills Able to work effectively under deadlines in a fast-paced, changing environment
Exceptional organizational skills and attention to details
Strong analytical, trouble-shooting and problem solving skills
Excellent communication, teamwork and customer service skills
Prior experience with Single Sign On Technologies, McAfee Encryption and WSUS
Able to work effectively under deadlines in a fast-paced, changing environment
Exceptional organizational skills and attention to details
Strong analytical, trouble-shooting and problem solving skills
Excellent communication, teamwork and customer service skills Where will you be in the organization
The team Within the IT Services organization, Modern Device teams belong to the Workplace and Network Products division
Modern Device teams are responsible throughout the entire life cycle of device product line: design, build transition, operations, support, continuous improvement, entities onboarding and decommissioning
Additionally, Modern Device will develop and maintain Product Line strategic vision and roadmap considering evolving user needs and market trend analysis making sure to drive the change
Endpoint Platforms (Intune and SCCM) Expert will form part of the Endpoint Platform Management team within Modern Device supporting the different products: Windows Basic, Windows Edition, Mac Edition, Mobile Edition achieve their goals by offering top of the class platforms
What we offer We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued
About the entity AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation
We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution
We are present across 17 countries with committed, highly qualified teams
We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary
At AXA Group Operations, we want to be recognized in three fields of action: State-of-the-art Data Technology to drive customer experience State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks High-Performing Global Team for stronger partnerships with AXA entities About AXA As a world-leading insurance company, we act for human progress by protecting what matters
With 153,000 employees in 54 countries working for 105 million customers, we’ve created a truly dynamic and vibrant community
Inclusion and diversity link closely with our values, and together we’re nurturing a culture of respect, for each other, for our customers and the communities around us
Join AXA and you’ll feel like you belong, are included and can thrive
You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives
This is your chance to build the tomorrow you want
Know you can.