
MGH Unit Coordinator | Neuro-Intensive Care
Job Description
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Schedule:Monday -Friday on the Evening shift (3pm to 11:30pm).
Must do rotating Holiday schedule.
Must be able to provide consecutive nights
No weekend shifts needed
Neuroscience Intensive Care Unit is seeking a medical admin professional with evening availability.
Lunder 6 is a 22-bed adult Neuroscience ICU that cares for critically ill patients who have a range of neurological diagnoses such as neurotrauma, status epilepticus, stroke and spinal cord injury.
What we have to Offer
Weekly pay
Medical, Dental and Vision insurance.
Tuition Reimbursement.
Shift differential for evening, nights, and weekends.
Generous paid time off. - Subsidized MBTA pass (50% discount).
Resources for childcare and emergency backup care.
Hospital paid retirement plan and tax-sheltered annuity plan.
Employee “Perks” - enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events
Membership to MGB Fitness Center
Summary
Provides administrative support to unit-based and hospital-wide clinicians and staff, functioning as the liaison between the patient, visitors and the clinicians. Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers. Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department.
Does this position require Patient Care?
No
Essential Functions
-Performs clerical and other duties to assist in the general administration of the floor or unit.
-Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.
-Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.
-Schedules consultations, tests, procedures, and patient transport to other departments.
-Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput.
-Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
-May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department.
Qualifications
Education
High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred
Can this role accept experience in lieu of a degree?
No
Experience
administrative support experience 2-3 years required
Knowledge, Skills and Abilities*
* Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing.
* Proficiency in MS Office.
* Ability to proofread and edit written documents.
* Ability to use phone system.
* Managing one's own time and the time of others.
* Strong verbal & written communication skills.
* Strong interpersonal, written and oral skills.
* Ability to use standard office equipment.
* Familiarity with medical terminology.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$18.58 - $26.58/Hourly
Grade
3
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.