Job Description
Are you ready to take flight in a dynamic and fast-paced aviation industry
As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually
Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.” We believe that our people are what differentiates us from our competition
At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe
Job Summary The Power BI Reporting & Data Analyst role is part of Swissport Business Services in Casablanca, Morocco
The role is responsible for gathering, analyzing, and presenting Finance process performance data in Power BI to derive process optimization measures
The ideal candidate should have a strong background in data analytics & reporting tools (Power BI), and a keen understanding of key performance indicators (KPIs) Your activities Data Collection, Transformation & Quality Assurance Gather, clean, and transform business process data from multiple sources to ensure accuracy and consistency
Develop automated data validation and ETL processes to streamline data preparation
Utilize Power Query, DAX, and SQL to enhance data modeling and optimize report performance
Identify patterns, trends, and anomalies using statistical techniques
Ensure data integrity by implementing governance policies and best practices for structured data management
Power BI Reporting & KPI Monitoring Design, develop, and maintain Power BI reports and dashboards to track KPIs, SLAs, and business performance
Implement dynamic visualizations with drill-through and interactive capabilities for deeper insights
Automate data refreshes and performance monitoring to enable real-time reporting
Provide data-driven insights and recommendations to enhance operational efficiency and decision-making
Perform root cause analysis on performance fluctuations, leveraging historical data trends
Advanced Dashboard Development & Insights Create intuitive, user-friendly Power BI dashboards tailored to business needs and stakeholder
Optimize dashboard performance by refining data models and report structures
Ensure Power BI solutions align with business objectives, providing actionable insights to leadership
Continuously enhance dashboards based on user feedback and emerging best practices
Collaboration & Continuous Improvement Work cross-functionally with business, IT, and data engineering teams to improve data availability and reporting pipelines
Educate stakeholders on Power BI best practices, empowering self-service analytics adoption
Lead process automation initiatives using Power Automate and other tools to reduce manual reporting efforts
Develop and maintain documentation for data models, reports, and performance tracking
Contribute to strategic decision-making by presenting clear, data-backed insights to leadership
Your profile
and Competencies: Certificate of Secondary Education (minimum); Desirable: University degree in Business Administration, Finance, or related field
Education in Statistics and Reporting is a plus
Proven experience as a Performance Reporting Analyst, Data Analyst, Power BI Developer or similar role
Proficient in Power BI and data analysis tools (e.g., SQL, Excel)
Experience with SAP FI Accounting is preferred
Understanding of processes in Procurement, Accounts Payable, Billing, and Accounts Receivable is a plus
Experience working within a Shared Service Centre or a Business Services organization is an advantage
Good conceptual and analytical skills in the optimization of processes A strong will to deliver excellent quality / service and continuously improve technical / functional skills and efficiency Flexible work style and ability to work under pressure Demonstrates the ability to work as part of a team Self-starter who is performance and quality oriented Successfully handles most non-routine issues, escalates to team lead issues that cannot be resolved Requires minimal supervision to manage daily activities and to meet deadlines Good communication skills, both written and verbal High proficiency in spoken and written English as the corporate language At Swissport, we believe in diversity,
, and the power of our values to drive our success
We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status
Visit our website at www.careers.swissport.com to learn more about Life at Swissport
Join Swissport today and be part of a team that connects the world of aviation!