Regulatory Communications and Engagement Officer

Guiding the future of NSW education

Position details

• Clerk Grade 7/8
• Full-time, Salary: 113,574 to $ 125,720 p.a. plus employer’s contribution to superannuation and leave loading
• Temporary, full-time opportunity of up to 12 months
• Close to Wynyard station & hybrid work arrangements available
• Contact for enquiries: Wendy Burke on [email protected]

About us

At the NSW Education Standards Authority (NESA), we are dedicated to carrying out meaningful work that drives improvements and elevates student achievement across NSW, now and into the future.

We accomplish this by supporting all school sectors with high-quality syllabuses, assessment (including managing the HSC and NAPLAN), teaching standards (e.g., accrediting teachers) and school environments (including setting and monitoring school standards).

NESA is a unique organisation in NSW (of around 740FTE staff) with significant state-wide impact, visit our website to learn more about the important work we do.

About the role

We are seeking a proactive and skilled Regulatory Communications and Engagement Officer to support communication, education and stakeholder engagement activities that promote awareness and compliance with the not-for-profit requirements of the Education Act 1990 (NSW) for non-government schools.

This is an exciting opportunity to work at the intersection of regulation, education and communications, developing subject matter expertise in a complex regulatory environment and translating legislative  requirements into practical guidance for schools and stakeholders.

You will contribute to meaningful work that supports transparency, compliance and informed decision-making across the non-government school sector while working closely with subject matter experts, senior stakeholders and representative bodies.

On a day-to-day basis you will be responsible for:

• Developing clear, engaging and audience-focused communication materials across a range of channels, including web content, guidance materials, fact sheets, case studies and educational resources.
• Supporting communication and education initiatives that improve stakeholder awareness and understanding of regulatory obligations.
• Researching and analysing stakeholder enquiries, feedback and regulatory issues to inform communications, advice and continuous improvement activities.
• Preparing high-quality briefing materials, correspondence, reports and documentation for the Non-Government Schools Not-for-profit Advisory Committee and senior stakeholders.
• Supporting stakeholder engagement activities, including newsletters, presentations, events and communications for schools and peak representative bodies.
• Working collaboratively with subject matter experts to ensure information is accurate, practical and aligned with regulatory objectives.
• Maintaining accurate records, information systems and documentation, including the use of records management systems such as TRIM.
• Responding to stakeholder enquiries with a professional, educative and customer-focused approach.

Our ideal candidate will have:

• Experience developing communication and engagement materials that translate complex legislation, and regulatory requirements into practical and accessible guidance.
• Strong written communication skills, with the ability to prepare high-quality web content, stakeholder communications, briefing materials, reports and educational resources.
• Demonstrated ability to research, analyse and interpret complex information and data to provide evidence-based advice and support the delivery  of effective communication solutions.
• Experience building productive relationships with stakeholders and communicating effectively on complex, sensitive or potentially contentious regulatory compliance matters.
• Strong organisational skills, with the ability to manage competing priorities, maintain attention to detail and deliver quality outcomes within agreed timeframes.
• Experience monitoring stakeholder feedback, enquiries and engagement trends to identify opportunities for targeted communications and continuous improvement.
• Experience maintaining accurate records and information management practices, ideally including the use of electronic records management systems such as TRIM.
• Demonstrated understanding of and commitment to the value of education.

Note: A current NSW Working with Children Check (WWCC) clearance for paid employment is required before commencing in this role. It is not required at the application stage. The cost of the WWCC clearance is the responsibility of the successful applicant. 

We invite you to download the role description for additional information on the position.

At NESA you will benefit from:

• An organisation where your contribution has a big impact.
• An enviable CBD location (all modes of transport nearby, and excellent coffee and eateries) with refurbished offices.
• Flexible working arrangements and generous leave entitlements.
• Access to discounted health and fitness memberships via Fitness Passport, an employee assistance program and annual flu vaccinations.
• Salary packaging options.
• Working in a purpose driven and ethical organisation with committed colleagues. 

Ready to join us?

Key information: If you are a current NESA employee or from another NSW government agency who use SuccessFactors for recruitment, it’s important to apply through SuccessFactors to ensure your application reaches our system in the right place. If you need advice on that process follow this guide.

For all other candidates:

Select apply and attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 2 pages). Also address the 2 targeted questions below in your online application (maximum of 400 words per response - approximately):

1. Describe your experience developing public-facing content as part of a strategic communication and engagement plan for a government agency or similar organisation? How did you ensure that the content was of high quality and delivered within required timelines?
2. Describe a time when you led improvements to a communication strategy or approach aimed at engaging a large and diverse stakeholder group. How did you tailor your messaging to address the varying needs of this audience to ensure effective engagement?

Advice on applying for NSW Public Sector roles

If you need reasonable adjustments for the recruitment process and workplace, please reach out to [email protected]

Close date: Wednesday, 1 July at 11.59pm AEST

Thank you for your interest, we look forward to receiving your application.

Important information

NESA’s Statement of Commitment to Child Safety

All children and young people have the right to be respected, feel safe, be safe, and protected from harm. NESA is committed to child safety and child safe practices underpinning our purpose of helping children and young people leave school, ready to take advantage of life’s opportunities and rise to its inevitable challenges. 

We particularly welcome applications from Aboriginal and Torres Strait Islander people, people with disability, people of all ages, genders, cultural and linguistic backgrounds and the LGBTQIA+ community.

Visa sponsorship is not available for this position. For ongoing roles, you must be an Australian or New Zealand citizen or an Australian Permanent Resident. Australian Temporary Residents may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position.

A Talent Pool (valid for 18 months) may be created for future ongoing and temporary roles