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Operations Coordinator
Cold Spring, KY, 41076, USPosted 2 weeks ago
Full Timeonsite
Job Description
Benefits:
- 401(k) matching
- Company parties
- Dental insurance
- Health insurance
- Opportunity for advancement
- Training & development
Rainbow Restoration of Cincinnati/NKY is a full-service property restoration company serving Greater Cincinnati and Northern Kentucky residential, commercial, and business property owners. We are seeking a motivated and detail-oriented Operations Coordinator to join our team.
This is a key in-office position that plays a critical role in supporting daily operations, coordinating with project managers, and ensuring smooth communication between customers, staff, and vendors. Our team is built on integrity, quality work, and a commitment to serving others—while still having fun in the process.
The ideal candidate is highly organized, proactive, and professional, with strong communication and time management skills. This individual must be able to handle multiple responsibilities, adapt to changing priorities, and work collaboratively in a fast-paced environment.
Key Responsibilities
- Answer incoming calls in a professional and courteous manner; direct calls as needed
- Coordinate daily schedules and assist project managers with job planning and execution
- Communicate with customers, insurance companies, and team members regarding job updates
- Perform data entry for new and ongoing jobs; maintain and audit all related documentation
- Secure work authorizations, payments, and required documents from customers
- Create and send Project Manager updates in a timely manner
- Schedule services and coordinate logistics with customers and field teams
- Support division managers with administrative tasks and daily operational needs
- Assist in maintaining organized job files and ensuring company standards are met
Qualifications
- Strong organizational and multitasking skills
- Excellent verbal and written communication skills
- Professional demeanor in person and over the phone
- Proficiency in general office software and Office 365
- Ability to work independently and as part of a team
- Detail-oriented with strong time management skills
- Experience in office administration, operations, or a similar role preferred
Why Join Us?
- Be part of a growing, team-oriented company
- Work in a fast-paced, rewarding industry helping people in difficult situations
- Opportunity to grow within the company
- Supportive team culture focused on integrity, quality, and service
Schedule & Benefits
Hours: Monday–Friday, 7:30 AM – 4:30 PM
Benefits: Health, dental, life insurance, 401(k) with match, paid holidays and vacation
Benefits: Health, dental, life insurance, 401(k) with match, paid holidays and vacation
Apply Today
Join a team that values hard work, accountability, and making a real difference for our customers.