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Omni Hotels & Resorts

Tide Coastal Kitchen | Server | Part Time

Fort Lauderdale, FL, USPosted 3 months ago
remote

Job Description

JOB PURPOSE:  To provide exemplary service all guests according to Omni standards    ESSENTIAL JOB FUNCTIONS:  Adhere to all Omni rules, policies, procedures, and standards   Greet guests by utilizing the All-In impression standards set forth by Omni  Set tables according to type of event and service standards as directed by leadership  Suggestively sell items and answer questions/offer suggestions on both food and beverage menu selections  Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests  Record transaction in MICROS system in a timely manner   Adhere to cash handling standards  Ensure satisfaction with each food course and/or beverage  Present accurate check to guest and process payment  Maintain cleanliness of work areas throughout the day  Station set-up and breakdown/side-work  Perform any other duties as assigned by leadership  Be pleasant, smile and greet all guests, using surnames when obtained    QUALIFICATIONS:  Minimum 1 year serving experience  Must acquire TIPS and ServSafe certifications  Developed knowledge of wine, spirits, and beer with experience selling and presenting wines  Previous cash handling experience required  Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers  Ability to accurately and efficiently input information into MICROS  Ability to handle stressful situations, while maintaining a calm and welcoming demeanor  Ability to work cohesively with co-workers both within and outside of your department  Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment  Excellent customer service, service recovery and problem-solving skills  Must be able to work a variety of shifts, including weekends and holidays    ENVIRONMENT & POSITION ANALYSIS:  Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.  Position requires frequent bending, reaching overhead, twisting, and consistent use of hands and arms  Must be able to stand and walk for an extended period or for an entire work shift in indoor/outdoor environments    TOOLS & EQUIPMENT:  Micros terminal, printer, food and beverage items

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Tide Coastal Kitchen | Server | Part Time at Omni Hotels & Resorts | Renata