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Innovation and Transformation Lead, Google Cloud (English, Japanese)
Posted Yesterday
Job Description
- Guide customers through digital transformation by providing solutions to their business and technology challenges, collaborating with sales to identify and close new opportunities, pitching innovative solutions, empower customers to understand their cloud usage through visibility, usage statistics, and KPIs, validating recommendations and tracking success.
- Leverage expertise in innovation to solve complex problems and create holistic programs, facilitate workshops to identify and prioritize new ideas.
- Lead the creation and execution of product plans, customer journeys, and go-to-market strategies, ensuring success through clear Key Performance Indicators (KPIs).
- Foster collaboration internally and externally, ensuring alignment, maintaining documentation, and communicating progress effectively.
- Conduct user research and persona-based interviews to uncover unarticulated needs and identify systemic opportunities for business change, leverage design thinking tools to facilitate high-impact workshops, help customers reframe complex challenges and prioritize transformative ideas.