Virtual - Retention Sales Comcast Business
Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Virtual Retention Sales – Comcast Business based in the United States.
This role focuses on protecting and growing an existing customer base within a fast-paced telecommunications environment. You will engage proactively with business clients who are considering disconnecting services or approaching key contract milestones, using a consultative and empathetic approach to retain their business. The position combines relationship management, problem-solving, and strategic sales techniques to deliver tailored solutions that meet customer needs and reduce churn. You will play a critical role in strengthening long-term client relationships by identifying pain points, resolving service issues, and offering optimized product bundles. Operating in a performance-driven setting, you will contribute directly to retention goals and customer satisfaction metrics. This role is ideal for someone who thrives in a customer-first sales environment and enjoys turning challenges into long-term business opportunities.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Virtual Retention Sales – Comcast Business based in the United States.
This role focuses on protecting and growing an existing customer base within a fast-paced telecommunications environment. You will engage proactively with business clients who are considering disconnecting services or approaching key contract milestones, using a consultative and empathetic approach to retain their business. The position combines relationship management, problem-solving, and strategic sales techniques to deliver tailored solutions that meet customer needs and reduce churn. You will play a critical role in strengthening long-term client relationships by identifying pain points, resolving service issues, and offering optimized product bundles. Operating in a performance-driven setting, you will contribute directly to retention goals and customer satisfaction metrics. This role is ideal for someone who thrives in a customer-first sales environment and enjoys turning challenges into long-term business opportunities.