Job Description
Ignite your career at Builders FirstSource, America’s largest supplier of building materials, value-added components and building services to the professional market
The #1 name in our industry, we help make the dream of home ownership more achievable every day
At BFS, you’ll be equipped with all the tools, training, and resources you need, and you’ll be empowered to try new things, gain new experiences, and build a career with unlimited horizons
Position Summary: The Inside Counter Sales Representative assists customers and contractors by providing quotes and product information, both in person and over the phone, while maintaining the company standards of excellent customer service
They may handle special orders and advanced pricing
This position generates sales by gathering customer’s product needs, design specifications and acts as the company liaison between the company and the customer
Do: Represents the company during the sales process by collecting customer product needs and design specifications over the phone or in person, and acting as liaison between purchasing, inside technical/design staff, production staff and customer
Responds to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, complaints and scheduling of deliveries and installations, and providing customer follow-ups
Initiates telephone calls to customers to generate sales to achieve a projected sales goal
Actively engages in increasing knowledge of sales techniques and developing product and industry knowledge through attending company training programs and develops knowledge of residential, rural, industrial, and commercial construction
Generates sales opportunities through research on client needs, industry competition and learning the features and
of company products
Provides accurate and complete material take offs of single/multiple family home projects
Provides technical assistance to drafting and engineering as required
Analyze and size various lumber products using appropriate software
Coordinates purchase and delivery of special products
Obtains information on pricing specifications, uses and an availability
Codes and inputs customer orders, pricing information and additional data into the computer system
Creates accurate and complete invoices, work orders, and sales tickets
Maintains stock levels on the sales floor and in the stockroom
Operates and balances cash register daily
Research credits, returns, and late payments as needed
Works with outside sales representatives to ensure customer satisfaction
Understands and observes all safety procedures and practices to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures
Minimum
: Minimum education required: High School Diploma Minimum experience required: 1-2 years in building material industry with extensive knowledge of product and application
What You Can Bring to the Team: Good interpersonal and customer relations skills and excellent oral and written communication skills
Strong verbal and written communication skills Good interpersonal and influencing skills Strong customer service skills Knowledge of basic sales techniques and concepts Strong attention to detail Knowledge of business math Knowledge of company products, production processes and product standards Knowledge of building materials, applications, related equipment, and/or construction industry
Familiar with inventory and inventory control
Ability to operate computer, calculator & cash register
Proficiency in Microsoft Office Suite and an enterprise resource planning (ERP) program Must be able to drive and walk throughout yards, plants, and offices
Work Environment / Physical Activity: Subject to both typical office environment and outside locations with temperature and weather variations
Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds
Must be able to stand and walk frequently throughout the day. ******Bilingual English/Spanish speaking preferred***** At BFS, we want you and your career to be greater than what you ever could have expected
Our supportive, people -first culture will build you up and empower you to do more, be more, and become better every day
Join us and see what’s possible when you can rise to new challenges, learn new skills, and add to your career tool belt every day
In addition to the base wage listed, team members are also eligible to earn an additional incentive subject to changes in plan design and documents and in accordance with applicable law
Eligibility and the amount of the incentive varies based on the terms and conditions of the locations’ active incentive plan for the respective year
At Builders FirstSource, we offer competitive, affordable
designed to make life better for you and the people you love
Our goal is simple — provide great plans that help you and your family to live happier, healthier and more secure lives
This role is eligible for medical, dental, vision, and disability insurance plans, 401(k) retirement savings plan, PTO (including paid sick time), and 8 paid holidays per year (for salaried and hourly team members)
Details about Builders FirstSource’s
offerings are available here www.bldrbenefits.com
Builders FirstSource is an
/Affirmative Action Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email: [email protected]
Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening
If there's legally required pay transparency information missing from our job posting, it's not intentional and we'd like to know
To let us know, please email the job title and location to [email protected]
Please do not send resumes to this email address - it is intended only be used to provide a notice of non-compliance
Please note that due to the volume of applications received, we are unable to respond to individual inquiries about the status of your application.