Banquets Houseperson Supervisor

  Banquet Set-Up Supervisor   Overview Ensure proper set up of meeting and Banquet facilities and assist with the overall supervision of banquet set up.   Responsibilities · Inspects each function room prior to the event to ensure that both the client's needs are fulfilled, and the hotel standards are met. · Responsible for initiating and maintaining contact with each meeting planner (in-house) to ensure that all last-minute requests and changes are provided. · Meets with banquet house person on a daily basis to ensure that uniform codes and personal hygiene requirements are met in accordance with department standards. · Reviews daily worksheet and assigns specific duties to each banquet Houseperson. · Review daily Synergy report. · Inspects each function room prior to, and during breaks to ensure that all requirements reflected on the daily worksheets are met. · Walls, baseboards, and light fixtures cleaned. · Room to be vacuumed thoroughly. · Drapes to be hung properly. · Lighting and temperature control to client's request. · Maintain cleanliness of Banquet meeting space and equipment. · Tablecloths and skirting to be cleaned and pressed. · Uniformity among all set-ups in accordance. · Ensures that cleanliness and order of all storage areas is maintained. · Organizing and maintaining the back of the house areas to ensure a productive, safe and energy conserving work environment. · In coordination with the Banquet Setup Manager initiates appropriate disciplinary action for housemen who have committed infractions of the Rules of Conduct as stated in the Omni Hotels Associate Handbook. · Ensures that all unused rooms are set to department’s standards. · Executes Associate MOS reports monthly. Provides daily, weekly, and monthly performance feedback to the Associates and reports to the Banquet Setup Manager. · Recycles whenever possible. · Complies with hotel standards, policies, and rules. · Other duties as assigned.   Qualifications · A minimum of 1-year banquet set-up experience is required. · Previous supervisor/leadership experience is strongly preferred. · Must be familiar with various room sets, with ability to execute BEO specifications. · Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers, both in person and by radio. · Ability to work cohesively with co-workers both within and outside of your department. · Able to work with management on special projects. · Able to set priorities for the banquet set-up team and provide feedback to others that enhances performance. · Candidate must have proven leadership skills and must be able to direct, develop and motivate staff. · Ability to teach employees importance of, and how to greet guests and courteously solve requests. · Ability to think clearly, quickly and make concise decisions. · Ability to prioritize, organize and follow up in a fast-paced environment. · Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. · Must be able to execute assigned room sets after period of training. · Must be able to work flexible shifts including nights, weekends, and holidays. · Move, bend, lift, carry, push, pull, and place objects weighing up to 100 pounds without assistance. · Stand, walk or sit for an extended period or for an entire work shift. · Requires repetitive motion, using arms, and hands for an extended period or for an entire shift.