Food & Nutrition Services - Eligibility Caseworker I

🌟Join the Team That Helps End Hunger in Wake County! 🌟 Wake County Social Services' Food Nutrition Services Program (formerly known as Food Stamps) plays a vital role in supporting low‑income households by helping them meet their monthly food needs. The mission is simple but powerful: end hunger, improve nutrition, and support the health of our community. This program also helps eligible households purchase the food necessary for a healthy, nutritionally balanced diet. We are excited to announce an opportunity to join our team as a: 🍎 Food Nutrition Services – Eligibility Caseworker I In this essential role, you will help individuals and families access the Food and Nutrition Services (FNS) benefits they rely on. You'll determine initial and ongoing eligibility for Food and Nutrition Services through new applications and case re-determinations . You will conduct interviews either by phone or in person to gather information essential for making accurate eligibility decisions. 🌱 What You’ll Do As a FNS Eligibility Caseworker I, your responsibilities will include: • Assessing clients' situations and providing accurate information on available economic benefits • Making referrals to community resources and supportive services • Entering all required data into the computer system to authorize benefits • Requesting and reviewing verification documents in accordance with program policy • Evaluating gathered information and determining eligibility • Meeting established performance standards related to work quality and quantity • Providing backup support to other case managers as needed • Managing reports, maintaining timely and accurate documentation • Using the document management system for efficient caseload management ✨ Make a Real Impact If you’re a critical thinker, detail‑oriented, dedicated to serving your community, and passionate about helping residents meet their basic needs, this role is a chance to create meaningful change—one household at a time. Apply today and help us build a healthier, hunger‑free Wake County!