IT Manager

IT Manager

 

Are you an IT Manager looking to make a genuine difference? Join our team at Generations Family Health Center!

 

Generations Family Health Center, Inc. is a regional community health center covering a 37-town rural region in eastern Connecticut with sites located in Willimantic, Danielson, Norwich, and Putnam. Our dedicated staff provides a full range of primary care services to all ages including medical, dental, and behavioral healthcare, as well as care coordination and community outreach.

 

Position: The Information Technology (IT) Manager serves as Generations’ full-time, on-site Information Technology department manager, focused on day-to-day IT operations, staff supervision, helpdesk escalation management, vendor coordination, and equipment and access administration.   The IT Manager will also oversee/manage the IT operation and activities including networking, telecommunication and user support activities inclusive of the needs of Generations’ individual departments and programs. This role will also oversee/manage activities including network, internet and email administration (both in-house and with contractors), network engineer and security management, hardware/software purchasing in conjunction with Senior Management, site maintenance and troubleshooting, consulting liaison to vendor technical support, and hardware/software installation and diagnosis.  This role will provide overall systems maintenance and upgrades to all computer systems at all sites.  The IT Manager also contributes to short-term technology planning, supports budget development, and ensures alignment of IT operations with organizational priorities, while escalating enterprise-level strategy and policy decisions.

Required Qualifications:

• Associate or bachelor’s degree in Information Technology, Computer Science, or related field (equivalent experience will be considered)
• Minimum 5+ years of IT experience, with at least 3+ years of supervisory experience
• Healthcare IT experience
• Experience coordinating with external service providers
• Strong troubleshooting, communication, and organizational skills
• Experience with helpdesk ticketing systems, asset management, and user access administration

 

Preferred Qualifications:

Experience with:

• Network administration and infrastructure
• Microsoft 365 / cloud environments
• Endpoint management and patching tools
• Supporting EHR systems and healthcare applications
• Backup and disaster recovery solutions
• Cybersecurity tools and frameworks
• Telecom experience
• Knowledge of NIST/HIPAA/HITECH compliance requirements and healthcare data security standards
• Familiarity with clinical workflows and HIPAA requirements

 

Generations Family Health Center offers attractive and competitive compensation along with an excellent, comprehensive benefits package.

 

Salary Scale: (based on a full-time schedule)

• $90,000.00+ (commensurate with experience)

 

Benefits:

• Medical, dental, vision, and life insurance coverage
• FSA and DCAP availability
• 403(b) retirement savings plan with employer contributions
• 5+ weeks paid time off per calendar year
• Nine paid holidays
• Employee Assistance Program

 

Additional Information:

• Location: Willimantic, CT
• On-Site Presence: On-site at Generations’ locations, must be able to transport self within the region
• Reports to: CIO

 

Interested candidates should submit their resumes for consideration by applying directly online. Rewarding Careers Page: http://www.genhealth.org/rewarding-careers/opportunities

 

Generations Family Health Center, Inc.,

ATTN: Human Resources

40 Mansfield Ave, Willimantic, CT  06226-1948

FAX: (860) 456-1293   EMAIL: [email protected]

 

CLOSING DATE:  Candidate screening will begin immediately until filled.

 

Generations Family Health Center is an equal opportunity employer and does not engage in discrimination, show preference, or permit harassment.

 

EOE