Senior Technical Consultant

Job Purpose The Senior Technical Consultant plays a crucial role in implementing our Passport and Intercontinental Exchange (ICE) Business Intelligence — Servicing (formerly known as Motivity and AIP/Actionable Intelligence Platform) applications for new clients, including both standalone consulting engagements and MSP implementation projects. This position involves leading virtual and on-site consulting engagements, analyzing clients’ current state processes and system utilization, and providing expert recommendations on data implementation, best practice operational improvements, training needs, process reengineering, and system optimization. The consultant will serve as a key liaison between customers, users, and product owners, ensuring seamless...