Job Description
Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
Senior Manager — Strategic Workforce Planning Lead
This role sits within the newly established Strategic Workforce Planning function and is responsible for driving the planning process within an assigned market or region. Reporting to the Director of Strategic Workforce Planning, the Senior Manager will run the end-to-end planning cycle - from demand and supply analysis through to stakeholder engagement and plan activation - working closely with delivery heads and revenue owners to produce a workforce plan that market leadership can act on. The right candidate brings hands-on workforce planning experience in a consulting or IT services context, strong facilitation skills, and the commercial grounding to translate workforce data into decisions rather than reports.
Who You Are
Role Overview
Senior individual contributor role responsible for designing and executing enterprise workforce planning strategies.
Transforms business and revenue strategy into actionable workforce plans (hiring, skills, demand).
Part of a new strategic function, contributing to the implementation of a scalable workforce planning model.
Key Responsibilities
- Design workforce planning frameworks (skills, roles, demand)
- Develop hiring, reskilling, and forecast models
- Partner with GTM, Practice, L&D, and TA
- Lead implementation of planning model
- Provide data-driven workforce insights
- Support adoption across business units
Required
- + 12 years of Experience in Strategic Workforce Planning
- Workforce demand forecasting & hiring/reskilling strategies
- Strong stakeholder management
- Analytical mindset
Preferred
- Enterprise/large-scale environments
- Workforce planning tools (e.g., Workday Adaptive)
- Consulting / HR strategy background
Other Details
- Individual Contributor (no reports)
- Global collaboration (North America)
- Hybrid model
ESSENTIAL
Prior Experience
Workforce planning or workforce management experience in a consulting, professional services, or IT services environment, with hands-on ownership of planning processes at market or business unit level.
Stakeholder Management
Ability to engage delivery heads, account leaders, and HR partners in structured planning conversations — comfortable facilitating workshops and managing competing priorities across stakeholders.
Planning Rigour
Able to run a structured demand-supply analysis, identify workforce gaps, and translate findings into clear recommendations for market leadership.
Communication
Clear written and verbal communication — able to present workforce findings in a concise, commercially grounded format to senior stakeholders.
Consulting Skills
Capable of advising and preparing business leaders for workforce planning conversations — bringing them up to speed on methodology, process, and the commercial implications of workforce decisions.
Being You
The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.
What You Can Expect
Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.
From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.