At Colibri, culture is a critical part of our collective success, and we live our values everyday: Love, Joy,
Boldness, Teamwork and Curiosity. These values guide our interactions with each other, our customers,
and the community as a whole.
We have a rich and storied history. Colibri is one of the pioneers of online professional education,
introducing some of the first web-based professional education courses in 2001. Today, the company’s
family of brands are the leading online professional education platforms in their respective end-markets.
We proudly serve >1 million customers annually and employ more than 1,500 mission-aligned
Position Overview:
The Workforce Management Scheduler is responsible for creating, maintaining, and optimizing staff schedules that align workforce resources with forecasted demand, service goals, and business requirements. This role helps ensure the operation has the right people in the right place at the right time to support customer experience, productivity, and cost efficiency across channels.
This position plays a key role in translating forecasts and staffing plans into executable schedules that balance service needs, shrinkage, compliance requirements, and employee experience. The Scheduler works closely with forecasting, real-time, and operations teams to produce practical schedules, manage intraday and near-term schedule adjustments, and support ongoing schedule quality and coverage performance.
Position Overview:
The Workforce Management Scheduler is responsible for creating, maintaining, and optimizing staff schedules that align workforce resources with forecasted demand, service goals, and business requirements. This role helps ensure the operation has the right people in the right place at the right time to support customer experience, productivity, and cost efficiency across channels.
This position plays a key role in translating forecasts and staffing plans into executable schedules that balance service needs, shrinkage, compliance requirements, and employee experience. The Scheduler works closely with forecasting, real-time, and operations teams to produce practical schedules, manage intraday and near-term schedule adjustments, and support ongoing schedule quality and coverage performance.
At Colibri, culture is a critical part of our collective success, and we live our values everyday: Love, Joy,
Boldness, Teamwork and Curiosity. These values guide our interactions with each other, our customers,
and the community as a whole.
We have a rich and storied history. Colibri is one of the pioneers of online professional education,
introducing some of the first web-based professional education courses in 2001. Today, the company’s
family of brands are the leading online professional education platforms in their respective end-markets.
We proudly serve >1 million customers annually and employ more than 1,500 mission-aligned
Colibri Group welcomes applicants from all backgrounds and experiences, and we understand that not every candidate will meet every requirement listed in the job description. Research has shown that women and people of color may be less likely to apply to jobs unless they feel they meet every qualification, and we want to actively combat this bias in our hiring process. If you're excited about the role and believe you have the skills and experience to contribute to our team, we encourage you to apply, even if your background doesn't align perfectly with every qualification listed. We are committed to building a diverse and inclusive workplace, and we believe that diversity of perspectives and experiences is essential to our success. You may be just the right candidate for this role or another position within our organization. Don't hesitate to take the leap and apply today!
