Customer Service Manager

We are seeking a Customer Service Manager with a player/coach mentality to lead and mentor our team. This role is critical to protecting customer trust, reducing avoidable escalations, improving consistency, and enabling scalable growth through a more predictable customer experience.

As Stormtech continues to scale globally, delivering a consistent and trusted customer experience becomes increasingly critical. This role will play an important leadership role in strengthening execution consistency across the organization, and improving the customer experience.