Customer Service Decoration Specialist - Bilingual

As a Bilingual Customer Service & Decoration Specialist, you will be the voice of Stormtech, helping deliver a simple and trusted experience through professional and proactive communication, order entry accuracy, and strong customer ownership. You will manage customer interactions via email and phone, in both French and English.

This role requires someone who thrives in a fast-paced environment, can manage multiple priorities simultaneously, and takes pride in delivering accurate, reliable service. Success in this role comes from balancing customer empathy with operational discipline, while working cross-functionally to ensure orders move smoothly from placement to delivery.