Premium Event Server (Bottle Service & VIP Hospitality) –(P/T)

POSITION:  Premium Event Server (Bottle Service & VIP Hospitality) –(P/T)

DEPARTMENT: Food & Beverage

REPORTS TO: Chef; F & B Supervisor

FLSA STATUS: Hourly, Non-Exempt

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!

THE ROLE

The Premium Event Server is responsible for delivering exceptional food and beverage service to VIP guests, suite holders, premium hospitality clients, and bottle service guests during concerts, special events, and entertainment experiences. This highly guest-focused role requires professionalism, attention to detail, and the ability to thrive in a fast-paced, high-energy environment while providing an elevated hospitality experience.

Premium Event Servers serve as ambassadors of the venue by creating memorable guest experiences through personalized service, responsiveness, and execution of premium food and beverage offerings.

ESSENTIAL DUTES AND RESPONSIBILITIES QUALIFICATIONS

• Provide exceptional food and beverage service to VIP guests, premium hospitality clients, and bottle service patrons during concerts, special events, and other venue functions.
• Deliver personalized service and attention to detail that exceed guest expectations and enhance the overall event experience.
• Accurately serve food, bottled beverages, cocktails, wine, beer, mixers, and other premium offerings in accordance with venue standards.
• Prepare and maintain VIP suites, lounges, premium seating areas, and bottle service locations before, during, and after events.
• Ensure all tables, service stations, and premium hospitality areas remain clean, organized, and presentation-ready throughout events.
• Accurately handle cash and electronic payment transactions, maintain assigned cash banks, and reconcile receipts in accordance with company policies and procedures.
• Maintain thorough knowledge of menu items, beverage offerings, promotions, and venue amenities.
• Anticipate guest needs, proactively address requests, and assist with service recovery when necessary.
• Support event operations through food running, clearing tables, resetting guest areas, stocking supplies, and completing opening, closing, and side work duties.
• Collaborate with bartenders, culinary staff, supervisors, and fellow team members to ensure seamless event execution.
• Follow all alcohol service policies, responsible beverage service practices, and age-verification procedures.
• Maintain compliance with company policies, health and safety standards, and sanitation requirements.
• Other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE     

• High School degree/GED or equivalent is required.
• Minimum one (1) year of experience in hospitality, food and beverage service, catering, banquet service, nightclub operations, premium dining, or upscale guest service environments preferred.
• Previous experience providing bottle service, VIP service, premium hospitality, luxury hospitality, nightlife, or concert/event service strongly preferred.

SKILLS AND ABILITIES

• Excellent customer service and people skills with the ability to engage professionally with high-profile and VIP guests.
• Strong communication skills and ability to work effectively in a team environment.
• Ability to remain poised, professional, and service-focused in a fast-paced, high-volume environment.
• Basic math and cash-handling skills are preferred.
• Ability to anticipate guest needs and resolve issues quickly and professionally.
• Bilingual (English/Spanish) preferred.
• Must be able to work in a loud, crowded, and high-energy event environment.

WORKING CONDITIONS

Location: On Site; Charles F. Dodge City Center

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Hearing sufficient to clearly hear voices, alarms, bells, and horns.
• Daily standing for 4 or more hours at a time.
• Constant standing, walking, stooping. Constant reaching, handling products.
• Must be able to stand and exert fast paced mobility for extended periods.
• Must have a good sense of balance.
• Performing work through repetitive eye/hand coordination.
• Must be flexible and available to work extended and/or irregular hours work evenings, weekends, holidays,
• Must be able to lift 25 lbs.
• Noise level in the work environment is usually moderate.
• This is an 'On-Call' position. There is no guarantee of regular hours.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.