Claims Advisor

HUB International is continuously GROWING, and we are looking for individuals with an ENTREPRENEURIAL mindset to join our team!

We are BC’s largest Insurance Broker and looking for individuals to grow with us! We offer stability, career development opportunities, and a strong teamworking environment. Whether you’re just starting out in insurance, or a seasoned veteran, HUB can take you to your next career goal
 

The Opportunity

As a Claims Advisor, you will work closely with the claims team to provide administrative support and help direct client inquires. We are seeking a self-motivated individual with a strong attention to detail to join our Burnaby Head Office location in a Full Time Permanent position.

Our Burnaby Still Creek head office location is centrally located near Brentwood Town Centre and Gilmore station in the Willingdon Business Park. This location is skytrain accessible with many shops, restaurants and other amenities nearby.

The Responsibilities

• First things first, you’ll assist in the claims process by being the first point of contact for opening new claims, collecting and processing information

• You’ll answer in-bound claims calls from: clients, carriers, and internal & external adjustors

• You will support clients by providing information regarding the status of claims

• You’ll work closely with and support the claim administrative and advocacy teams

• You’ll update claims in the claims management system based on input and reports from carriers and adjusters

The Requirements

• Minimum of 2 years’ experience in similar administrative roles

• Obtain a Level 1 General Insurance License or willing to obtain your license

• You’re proficient with MS Office, with focus on Excel and Word

• Strong attention to detail with solid work ethic and a ‘can-do’ attitude

• Proven ability to work in a team environment as well as independently

• Exceptional organizational and time management skills

• Excellent communication both written and orally

Asset experience that will make you stand out:

• Insurance industry experience is an asset

• Familiarity with EPIC is an asset

We are Proud to Offer

• Competitive compensation

• Company matching RRSP contributions

• Tuition financing and career-related training and development

• Customizable flexible benefits options for you and your family

• Mental and physical wellness initiatives

• A positive, collaborative and team-oriented environment

• Ongoing personal and career development
   

Our Culture Starts with You

• We are looking for SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business

• We want you to be INNOVATIVE and open to sharing your ideas

• You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues.

• You are a TEAM PLAYER who positively impact those around them; We MOTIVATE each other to GROW TOGETHER

• You work with a high degree of INTEGRITY and ACCOUNTABILITY

The expected salary range for this position is $55,000 to $65,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions. 

Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

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