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Job Description
- Partner directly with customers to understand their business issues. Design, co-develop, debug, and deploy custom conversational AI agents and solutions to accelerate their time to value.
- Systematize learnings from customer engagements by creating reusable tools, building documentation and accelerators, and establishing best practices across the organization.
- Act as a high-level problem solver, empowered to write bespoke code, develop custom tooling, and even contribute directly to the core product codebase to resolve critical customer issues.
- Lead the design and implementation of solutions in specialized ML areas, optimize ML infrastructure, and guide the development of model optimization and data processing strategies.