HR Shared Services Representative II

Department: Human Resources

Employment Type: Full Time

Location: Wroclaw

Description

A Typical Day in the Life Includes:

• Manage the HR inbox and route queries that cannot be resolved to the relevant local HR colleagues
•  Maintain accurate employee records in the HR system, including changes to employment terms, and ensure relevant departments are informed
•  Manage end-to-end processes related to the employee lifecycle (hire-to-retire) within the assigned Nordic countries
•  Manage payroll-related information to ensure accuracy and timely data input
•  Create and regularly update process guides for the Nordic region
•  Prepare standard and ad hoc reports as required
•  Provide backup support for other regions/countries within the scope of the HR SSC team
•  Support standardization and automation initiatives across HR processes in different countries
•  Initiate and implement process improvements and automation within HR processes
•  Participate in projects aimed at improving efficiency and quality of work

Basic Qualifications:

• Previous experience in Payroll, HR, or Administration
•  Willingness to learn and develop in HR & payroll topics
•  Ability to adapt to a fast-paced and evolving environment
•  Very good written and spoken English
•  Strong computer skills, including Microsoft Office
•  Team-oriented mindset with the ability to build strong peer and interpersonal relationships
•  Ability to manage your own workload and balance competing priorities

Preferred Qualifications:

• Previous experience in a Shared Services environment