Care Coordinator - Prime Care Clinic

JOB TITLE: Care Coordinator

DEPT: Prime Care Clinic

LOCATION: Maury Regional Medical Center (MOB 1st Floor)

SHIFT: Full- Time 7:30a-4:30p

MAURY REGIONAL HEALTH:

At Maury Regional Health, patients are at the heart of everything we do. We're committed to clinical excellence and compassionate care, offering exceptional service. As a top-rated organization, we foster an inclusive, collaborative work environment where innovation and patient care lead the way.

ABOUT THE UNIT:

The Care Coordinator plays a vital role in ensuring efficient clinic operations and supporting high-quality patient care. This position is responsible for managing patient communication, scheduling, and check-out processes, while maintaining accurate documentation and records. The Care Coordinator handles day-to-day administrative tasks such as answering phones, processing faxes and emails, scanning documents, and coordinating referrals, prior authorizations, and insurance updates. Additionally, this role supports quality initiatives through reporting, preventive care tracking, and transitional care management. The Care Coordinator also provides front desk coverage as needed and collaborates with other care teams to promote seamless workflows, exceptional service, and compliance with organizational standards.

JOB REQUIREMENTS:

• Minimum of 2 years of secretarial or patient-facing experience in a medical office, clinic, healthcare, or related setting Preferred
• Medical office certification (CMA, RMA, or equivalent) preferred 

WHY MAURY:

· 2025 Great Place to Work & 2024 Best Place for Working Parents

· Medical, Dental, Vision, Retirement Plans & PTO

· Educational Assistance, Tuition Reimbursement & Career Advancement Navigation

· Employee Discounts

· Childcare Services – Hospitots

· Adoption Assistance

For more information: About Maury Regional Health

MISSION, VISION & VALUES:

MISSION: Clinical excellence. Compassionate care. Every patient. Every day.

VISION: To be the trusted choice for health and wellness in southern Middle Tennessee by delivering a safe, seamless and patient-centered experience.

VALUES:

W – Wholeness: Wellness-centered care of mind, body & spirit for our patients & health care team.
E – Empathy: Understanding the feelings of others as we walk with them on their path to wellness.

C – Community: Creating relationships, connections & trust.
A – Advocacy: Defending the rights of all to be heard.
R – Respect: Treating everyone with dignity & respect.
E – Engagement: Actively involving all stakeholders in creating better health outcomes for southern Middle Tennessee

STRATEGIC ANCHORS:

· Quality patient care

· Highly effective teams

· Stewardship of resources

· Innovative culture

Maury Regional Health is committed to the principles of Equal Employment Opportunity in all aspects of the employer/employee relationship. Maury Regional Health grants equal employment opportunities to all qualified persons without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origins (including ancestry), genetic information, disability, age, military/national guard/veteran status, sexual orientation, gender identity, or gender expression, or other status protected by state or federal law. Statements made by applicants for employment on this application form will be checked for accuracy. Maury Regional Health campuses are tobacco-free. All tobacco use is prohibited.