Job Description
The Application Laundry Specialist manages an assigned portfolio of customer accounts, with primary responsibility for creating value through technical service delivery while identifying opportunities to expand product usage within existing customers. The focus of the role is to maintain revenue, optimise pricing, and improve gross profit performance. While supporting new business development when appropriate, the core responsibility remains account growth and retention.
Key Responsibilities
- Manage and develop an assigned portfolio of customer accounts, ensuring revenue retention and profitability growth
- Deliver on-site technical service and support to create value and strengthen long-term customer relationships
- Identify, develop, and close sales opportunities within existing accounts to expand product usage
- Drive revenue growth per account by increasing customer spend and optimising pricing and margin performance
- Build, maintain, and strengthen relationships with key stakeholders, including senior decision-makers and influencers
- Proactively engage customers through regular reviews and strategic discussions to understand needs and align solutions
- Promote the organisation’s products and services to increase visibility, engagement, and demand
- Monitor account performance, including revenue, pricing, and gross profit contribution, and take corrective actions where needed
- Extensive travelling (varies)
Knowledge & Skills
- Good knowledge of sales, account management, and customer relationship practices
- Solid understanding of core job requirements, with basic awareness of technical or product-related aspects
- Ability to analyse customer needs and translate them into commercial and growth opportunities
- Strong interpersonal and communication skills, with the ability to engage effectively at different organisational levels
- Sound judgement in managing standard activities, data, and reporting to support account performance
- Ability to work with routine data, prepare standard reports, and support decision-making through structured analysis
Benefits
- 25 days of vacation;
- Sick leave;
- Meal allowance;
- Pension insurance;
- Group insurance.
Why Join Us?
At Solenis, you will be part of a dynamic, international team, working on innovative solutions that shape the professional cleaning and hygiene industry. We offer exciting career growth opportunities in a global organization that values innovation, sustainability, and collaboration.
We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.
At Solenis our greatest asset are our people. That is why we offer competitive compensation, comprehensive benefits and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.