The Supplier Operations Specialist manages the day-to-day supplier settlement and reconciliation workflow for Get-e's ground transport network. The role sits within the Manila Operations hub and mirrors the supplier-facing operations currently run from the Netherlands. Key output: accurate, timely supplier payment and zero unresolved discrepancies beyond defined SLA.
Key Responsibilities
Key Responsibilities
- Process and verify supplier invoices from receipt to payment
- Conduct supplier account reconciliations and resolve discrepancies
- Manage supplier communications via shared mailbox (triage, response, escalation)
- Coordinate internally with Operations and Finance on settlement queries
- Track and report on SLA adherence, accuracy, and backlog
- Support supplier onboarding and master data maintenance
- Document processes and flag systemic issues