Job Description
Responsibilities may include, but are not limited to the following:
• Accept custody of offenders from the arresting officers and booking offenders into the detention center by completing
required forms and utilizing the jail management system.
• Must have excellent computer skills and possess the ability to learn.
• Obtain and maintains certifications applicable for the position.
• Possess excellent report writing skills.
• Verifying the identification of persons in custody and checking for outstanding warrants.
• Escorting offenders throughout the detention center.
• Use discretion effectively to determine a proper course of action consistent with the department’s mission and values.
• Reports to duty on time and has regular attendance.
• Exercises rational judgement.
• Maintains the confidence and trust of peers, superiors and the public.
• Excellent communication skills and possess the ability to work well with others.
• Answers phone calls, provides information to mail bondsmen, families, attorneys, court officials and other law
enforcement personnel.
• Possess the ability to adjust to a fast-paced environment.
• Answer questions directed by the public in a courteous and professional manner.
• Observe and monitor the status and behavior of offenders to gain compliance with prescribed operating and
safety standards.
• Detects hazardous or emergency situations in the detention facility and assist in handling combative, uncooperative,
and argumentative offenders.
• Carries out any or all other duties as directed by the Sheriff or his designee.
Minimum Qualifications:
• Must be at least 20 years of age.
• Possess as High School Diploma or General Education Degree (GED).
• Possess a valid North Carolina driver's license.
• Currently hold or the ability to obtain a detention officer certification in the State of North Carolina through the
North Carolina Sheriff’s Education and Training Standards.
• Must be able to successfully pass the following: Oral Interview, Background Check, Polygraph Examination,
Medical, Exam, Psychological Exam, Drug Screening, and any other additional supplemental interviews with Detention
Administration.
Preferred Qualifications:
• Associate or bachelor’s degree in criminal justice or a closely related field.
• At least 3 years’ experience working in a detention or correctional facility.
Computer Skills: Proficient in MS Office (Excel, Word and PowerPoint Experience)
• Accountability - Ability to accept responsibility and account for his/her actions.
• Accuracy - Ability to perform work accurately and thoroughly.
• Autonomy – Ability to work independently with minimal supervision.
• Communication, Oral - Ability to communicate effectively with others and respond to a diverse community.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
• Honesty / Integrity - Ability to be truthful, maintain high level of confidentiality and be seen as credible in the workplace.
• Judgment – Ability to use good judgment and discretion as it relates to interpreting policies and procedures. Use initiative and proper judgement when carrying out tasks and responsibilities.
Multitasking -Ability to multi-task in a fast-paced environment.
• Problem Solving/Decision Making - Ability to find a solution for or to deal proactively with work-related problems. Possess the ability to make decisions independently in accordance with established policies.
• Relationship Building - Ability to effectively build relationships with elected officials, co-workers and the public.
• Safety-Minded – Creating a safe work environment; managing risks; reducing exposure liabilities.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines. Must be able to work independently and organize work to meet deadlines with a high degree of accuracy.
N (Not Applicable) | Activity is not applicable to this position. |
O (Occasionally) | Position requires this activity up to 33% of the time (0 - 2.5+ hrs./day) |
F (Frequently) | Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs./day) |
C (Constantly) | Position requires this activity more than 66% of the time (5.5+ hrs./day) |
Talk C See C Hear C |
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WORK ENVIRONMENT
The Detention Officer Position will be located within the Detention Center at the Alamance County Sheriff’s Office, Graham, NC. The position does require work within a team environment and interaction with detention administration, supervisors, other administrative support staff, court personnel, contract staff/vendors, and all members of the Alamance County Sheriff’s Office.
Work Schedule:This is a FLSA non-exempt, detention position. A Detention Officer is subject to 12-hour shifts, including holidays and weekends, and is required to wear a uniform. The Alamance County Sheriff's Office has two permanent days shifts (6am-6pm) and two permanent night shifts (6pm-6am) within the detention center. Shift assignments will be determined by the Detention Administration. This position also includes an additional $4,000 dollar shift stipend for working the 12-hour shifts.