Job Description
Greif is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries.
With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders.
Learn more about the company's Customized Polymer, Sustainable Fiber, Durable Metal, and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn.
OUR VISION:
Being the customer service company in the world.
OUR PURPOSE:
Creating packaging solutions for life’s essentials.
Job Requisition #:
034425 Inside Sales Representative (Open)Job Description:
Greif is looking for a motivated and customer-focused Inside Sales Representative to support business growth by managing customer contacts, identifying sales opportunities, and helping move deals forward. This role is a great fit for someone who enjoys working with customers, building relationships, and coordinating with internal teams to deliver a strong customer experience.
Key Responsibilities
Manage inbound and outbound customer interactions by phone, email, and virtual meetings.
Qualify leads and support opportunities through the sales funnel.
Keep the CRM updated with activities, next steps, and close dates.
Prepare standard quotes and work with the Pricing team when needed.
Understand customer needs and recommend the right Greif solutions.
Work closely with Field Sales and Customer Service to support account plans and smooth handoffs.
Support activities for dormant accounts and new business opportunities.
Escalate service or quality issues and follow up until resolved.
Follow compliance, pricing, and internal governance policies.
Perform other duties as assigned.
Education and Experience
Bachelor’s degree or equivalent is preferred.
Experience in sales, customer service, or commercial support is a plus.
Most importantly, we are looking for someone with the right attitude, communication skills, and willingness to learn.
Skills and Knowledge
Strong communication skills in written and verbal English.
Good organization and ability to manage multiple tasks.
Confidence in speaking with customers and supporting sales activities.
Ability to work well with cross-functional teams.
Basic commercial awareness and problem-solving mindset.
Good knowledge of CRM tools and sales tracking is a plus.
At Greif, we believe that our colleagues are the center of our success. Our Total Rewards have a comprehensive focus on well-being and offer a competitive package that enables you to thrive, be engaged, and reach your full potential.
Protect Yourself From Scams: We value the integrity of our recruitment process and prioritize the well-being of our candidates. While you may find Greif job postings on various platforms, all legitimate opportunities can be verified on our official Careers page at www.greif.com. All communication from Greif regarding job opportunities will also come from an @greif.com email address. If you have concerns about the legitimacy of a job posting, receive an unsolicited job offer or suspect fraudulent activity, please contact us for verification via this link Contact Us - Greif.
EEO Statement:
We offer a competitive salary, excellent benefits and opportunity for growth. Greif is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sex, race, religion, age, national origin, color, disability, veteran status or any other any other legally protected characteristic.
For more information read Greif’s Equal Opportunity Policy.