Job Description
About Centric Software:
Centric Software® is a global leader, providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We equip retail, fashion, luxury, footwear, outdoor, home and consumer goods brands with pioneering best-of-breed solutions to plan, design, develop, source, comply, buy, make, price, allocate, sell and replenish products. Our technology powers brands to streamline processes, drive efficiency and operate with confidence in an ever-changing market.
Our story is one of rapid growth, bold ideas and extraordinary opportunities. We’re here to challenge the status quo—and we’re looking for brilliant people who want to do the same. No matter where you are in the world, this is your chance to be part of something exceptional.
Title: Global Head of Sales Operations & Enablement
Location: North America (Eastern time zone highly preferred)
Scope: Global (North America, EMEA, APAC)
Overview
We are seeking a senior, high-impact leader to build and scale our global Sales Operations & Sales Enablement function. This is a strategic role responsible for unifying and optimizing sales processes across a complex, multi-solution, SaaS organization.
This leader will bring both credibility and execution - someone who has evolved from a sales background into operations, understands how revenue organizations truly function, and can establish structure, discipline, and scalability across global teams.
What You’ll Do:
Build & Lead a Global Sales Operations Function
Develop and scale a best-in-class global sales operations and enablement function
Define and implement standardized processes, methodologies, and operating rhythms across regions
Serve as a key strategic partner for Sales, Finance, Marketing, Legal and our C – Suite team.
Drive Post-Acquisition Integration
Lead the integration of newly acquired sales organizations into a unified operating model
Consolidate disparate CRM systems, tools, and processes into a cohesive structure
Create scalable frameworks for onboarding future acquisitions
Own CRM, Data & Reporting Excellence
Oversee Salesforce strategy, architecture, and optimization
Build robust dashboards, reporting structures, and forecasting frameworks
Ensure data integrity and actionable insights across the revenue organization
Enable & Scale the Sales Engine
Design and implement enablement programs to improve productivity and performance
Build and mentor a team responsible for supporting global sales execution
Create repeatable playbooks and methodologies that drive consistency and growth
Collaborate Across the Business
Partner closely with Sales, Revenue Operations, Marketing, Finance, and Product teams
Act as a central connector across functions to align strategy and execution
Influence and drive alignment in a highly matrixed environment
Who You Are
Leadership presence & credibility: brings confidence, experience, and influence with senior stakeholders
Builder mindset: thrives in ambiguity and has a proven track record of building functions from the ground up
Operator with methodology: brings structure, frameworks, and a clear point of view on “how it should be done”
Highly collaborative: able to work across diverse teams, regions, and personalities
Global perspective: experience working across EMEA and APAC markets is strongly preferred
Experience & Background
10–15+ years in Sales Operations or Sales Enablement leadership roles
Background in sales earlier in career strongly preferred
Deep expertise in Salesforce (architecture, reporting, dashboards, process design)
Proven experience integrating sales organizations post-acquisition
Proven experience integrating sales organizations post-acquisition
Experience leading global teams and operating across multiple regions
Demonstrated success building and scaling teams, processes, and systems
What Success Looks Like
A unified, scalable global sales operating model across all business units
Clear, reliable forecasting and reporting across regions
A high-performing sales organization supported by strong enablement and operations infrastructure
Seamless integration of acquired companies into a single sales ecosystem
A fully built, high-impact global Sales Operations function recognized as a competitive advantage
Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.