Field Collection Specialist (Outsource)
Job Description
Field Collection Specialist is responsible to perform assigned role relating to the collection of official funds from the ADIB customers in coordination with the collection team leader, collection manager. His duties is to review the customer’s accounts and inform them by due dates of payments by phone calls, fax or e-mail,, perform monthly assigned field visits and document findings and updating field visit form on timely basis.This will be achieved in a manner that is consistent with ADIB customer service code of practice and in confidentiality.